Available to hire
I am a detail-oriented professional with a strong track record in sales and marketing strategy. I lead multi-channel campaigns to boost visibility, attract clients, and ensure brand consistency while maximizing budget impact.
Beyond marketing, I bring solid programming knowledge and hands-on experience with digital advertising tools. I enjoy translating data into actionable insights and collaborating across teams to deliver measurable results.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Arabic
Advanced
Russian
Advanced
Polish
Advanced
Work Experience
Sales and Marketing Representative at TTEC
October 1, 2024 - PresentOperate in a goal-oriented environment, consistently working to exceed personal sales targets. Collaborate with the wider sales team to contribute to the expansion of Umm Scaled’s presence in the MEAN Market and increase the overall client base. Provide guidance on advertising requirements and strategic solutions to optimize campaigns, while exploring innovative techniques to enhance effectiveness. Build and maintain strong, trust-based client relationships; use analytical insights to optimize accounts and drive revenue growth.
Customer Service Representative at Vodafone
May 1, 2021 - January 31, 2022Addressed an average of 50 customer inquiries daily, achieving a 95% resolution rate within SLAs. Proactively suggested and upsold Vodafone products and services, contributing to a 10% increase in monthly sales revenue. Maintained a 4.8/5 customer satisfaction rating through effective problem-solving and personalized service. Managed and updated over 500 customer records weekly using HubSpot CRM. Facilitated training sessions for new hires, boosting team productivity.
Sales Representative at Intelligent Services Co.
December 1, 2020 - April 30, 2021Collaborated with marketing, product, and sales teams to boost monthly sales revenue by 10%. Tailored solutions to meet client needs for over 20 clients, improving client satisfaction scores. Gained proficiency with Hootsuite for social media scheduling, monitoring, and analytics, increasing engagement metrics by 25% within six months. Led the training of 5 new team members on effective use of Hootsuite, improving team efficiency by 30%.
Education
Coursework at Collegium Civitas, Warsaw, Poland
January 1, 2022 - March 4, 2026Coursework at Kharkiv Polytechnic Institute, Kharkiv, Ukraine
January 1, 2021 - January 1, 2022Qualifications
Certificate of Employment and Character Reference in Sales and Customer Relations
January 11, 2030 - March 4, 2026Project Management Professional (PMP)
January 11, 2030 - March 4, 2026Industry Experience
Media & Entertainment, Software & Internet, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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