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Hi, I’m Mohamed Fathi Taha. I am an accomplished professional with over 11 years in Sales, Marketing, and Customer Relationship Management in the telecommunications sector. I am transitioning into Digital Marketing, leveraging content strategy, SEO, and AI automation to drive results. I have a proven track record in orchestrating sequential buying decisions and managing complex customer portfolios for leading organizations like Etisalat UAE. In addition, I bring hands-on experience in digital content, analytics, and cross-functional collaboration to deliver measurable growth. I’m passionate about applying technology and AI-driven processes to marketing outcomes, including content creation, search optimization, and customer lifecycle improvements. I enjoy turning data into actionable strategies, collaborating with teams, and helping brands grow through digital channels.…Hi, I’m Mohamed Fathi Taha. I am an accomplished professional with over 11 years in Sales, Marketing, and Customer Relationship Management in the telecommunications sector. I am transitioning into Digital Marketing, leveraging content strategy, SEO, and AI automation to drive results. I have a proven track record in orchestrating sequential buying decisions and managing complex customer portfolios for leading organizations like Etisalat UAE. In addition, I bring hands-on experience in digital content, analytics, and cross-functional collaboration to deliver measurable growth. I’m passionate about applying technology and AI-driven processes to marketing outcomes, including content creation, search optimization, and customer lifecycle improvements. I enjoy turning data into actionable strategies, collaborating with teams, and helping brands grow through digital channels.

MOHAMED FATHI TAHA

Marketing Consultant, Digital Marketer, Content Strategist, +3

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Hi, I’m Mohamed Fathi Taha. I am an accomplished professional with over 11 years in Sales, Marketing, and Customer Relationship Management in the telecommunications sector. I am transitioning into Digital Marketing, leveraging content strategy, SEO, and AI automation to drive results. I have a proven track record in orchestrating sequential buying decisions and managing complex customer portfolios for leading organizations like Etisalat UAE. In addition, I bring hands-on experience in digital content, analytics, and cross-functional collaboration to deliver measurable growth. I’m passionate about applying technology and AI-driven processes to marketing outcomes, including content creation, search optimization, and customer lifecycle improvements. I enjoy turning data into actionable strategies, collaborating with teams, and helping brands grow through digital channels.…Hi, I’m Mohamed Fathi Taha. I am an accomplished professional with over 11 years in Sales, Marketing, and Customer Relationship Management in the telecommunications sector. I am transitioning into Digital Marketing, leveraging content strategy, SEO, and AI automation to drive results. I have a proven track record in orchestrating sequential buying decisions and managing complex customer portfolios for leading organizations like Etisalat UAE. In addition, I bring hands-on experience in digital content, analytics, and cross-functional collaboration to deliver measurable growth. I’m passionate about applying technology and AI-driven processes to marketing outcomes, including content creation, search optimization, and customer lifecycle improvements. I enjoy turning data into actionable strategies, collaborating with teams, and helping brands grow through digital channels.

Available to hire

Hi, I’m Mohamed Fathi Taha. I am an accomplished professional with over 11 years in Sales, Marketing, and Customer Relationship Management in the telecommunications sector. I am transitioning into Digital Marketing, leveraging content strategy, SEO, and AI automation to drive results. I have a proven track record in orchestrating sequential buying decisions and managing complex customer portfolios for leading organizations like Etisalat UAE. In addition, I bring hands-on experience in digital content, analytics, and cross-functional collaboration to deliver measurable growth.

I’m passionate about applying technology and AI-driven processes to marketing outcomes, including content creation, search optimization, and customer lifecycle improvements. I enjoy turning data into actionable strategies, collaborating with teams, and helping brands grow through digital channels.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Advanced

Arabic

Fluent

Work Experience

Sales and Marketing at Fsi

June 30, 2005 - December 31, 2015

Business Centre Sales Executive at Etisalat UAE

June 1, 2011 - December 1, 2015

Developed high-impact sales presentations focused on Sequential Buying Decisions to align customer needs with company solutions. Proactively identified selling opportunities and delivered tailored technology products to enterprise clients. Managed end-to-end service delivery, including contract negotiation, custom profile creation, and logistics coordination. Cultivated a comprehensive customer database and maintained long-term personal relationships to drive repeat business. Resolved complex billing and credit control issues to maintain high levels of customer satisfaction.

Customer Service & Sales Representative at Etisalat UAE - Customer Care Center

June 1, 2006 - June 1, 2011

Provided front-line service delivery, resolving technical and account-related inquiries independently. Acted as a vital bridge between customers and cross-functional teams (Technical, Logistics, Sales) to streamline operations. Achieved organizational targets for service quality and response times. Utilized technical databases to attract potential customers and effectively handle clarify complaint resolutions.