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I'm Mohamed Niyaz, a motivated and adaptable professional with hands-on experience across sales, customer service, operations, and quality inspection, strengthened by formal training in Artificial Intelligence. I’m drawn to roles that blend technical problem-solving with data-driven decision making and business impact. I'm currently advancing my expertise in AI and machine learning and enjoy collaborating with diverse teams in fast-paced environments. Recognized for reliability, a strong work ethic, and a track record of exceeding performance expectations, I aim to apply my interdisciplinary background to ambitious projects that drive value for customers and organizations.…I'm Mohamed Niyaz, a motivated and adaptable professional with hands-on experience across sales, customer service, operations, and quality inspection, strengthened by formal training in Artificial Intelligence. I’m drawn to roles that blend technical problem-solving with data-driven decision making and business impact. I'm currently advancing my expertise in AI and machine learning and enjoy collaborating with diverse teams in fast-paced environments. Recognized for reliability, a strong work ethic, and a track record of exceeding performance expectations, I aim to apply my interdisciplinary background to ambitious projects that drive value for customers and organizations.

Mohamed Niyaz

AI Engineer, AI Developer, AI Prompt Engineer, +6

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I'm Mohamed Niyaz, a motivated and adaptable professional with hands-on experience across sales, customer service, operations, and quality inspection, strengthened by formal training in Artificial Intelligence. I’m drawn to roles that blend technical problem-solving with data-driven decision making and business impact. I'm currently advancing my expertise in AI and machine learning and enjoy collaborating with diverse teams in fast-paced environments. Recognized for reliability, a strong work ethic, and a track record of exceeding performance expectations, I aim to apply my interdisciplinary background to ambitious projects that drive value for customers and organizations.…I'm Mohamed Niyaz, a motivated and adaptable professional with hands-on experience across sales, customer service, operations, and quality inspection, strengthened by formal training in Artificial Intelligence. I’m drawn to roles that blend technical problem-solving with data-driven decision making and business impact. I'm currently advancing my expertise in AI and machine learning and enjoy collaborating with diverse teams in fast-paced environments. Recognized for reliability, a strong work ethic, and a track record of exceeding performance expectations, I aim to apply my interdisciplinary background to ambitious projects that drive value for customers and organizations.

Available to hire

I’m Mohamed Niyaz, a motivated and adaptable professional with hands-on experience across sales, customer service, operations, and quality inspection, strengthened by formal training in Artificial Intelligence. I’m drawn to roles that blend technical problem-solving with data-driven decision making and business impact.

I’m currently advancing my expertise in AI and machine learning and enjoy collaborating with diverse teams in fast-paced environments. Recognized for reliability, a strong work ethic, and a track record of exceeding performance expectations, I aim to apply my interdisciplinary background to ambitious projects that drive value for customers and organizations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Tamil

Fluent

Malayalam

Fluent

Hindi

Fluent

Urdu

Fluent

Arabic

Fluent

Work Experience

Junior Software Engineer at Altech Solutions LLC

November 29, 2023 - July 23, 2025

Automated operations with Python/Flask by building and maintaining 6 internal micro-tools, saving about 12 hours per week of manual work. Integrated REST APIs connecting Salesforce (CRM), Moodle (LMS), Stripe (payments), and Zendesk (support) via 14 secure endpoints, achieving 99.8% data sync accuracy and eliminating CSV imports. Developed JavaScript/Bootstrap/Chart.js dashboards for KPIs, reducing weekly reporting from 3 hours to 15 minutes and speeding decision-making in operations and sales. Implemented a Dialogflow chatbot with 120 intents and 40 entities, deflecting around 350 support tickets monthly and reducing first-response time by 35%. Enhanced quality and reliability by adding PyTest/Jest test suites and integrating CI hooks via GitHub Actions, raising test coverage to 82% and reducing production bugs by 28%. Worked in agile teams across 12 two-week sprints, collaborating closely with product managers, designers, and operations teams while delivering 96% of stories on time.

Junior Software Engineer at Altech Solutions LLC

November 30, 2023 - July 24, 2025

Automated operations using Python and Flask by building and maintaining six internal micro-tools such as report generators and invoice matchers, saving approximately 12 hours per week of manual work. Integrated REST APIs to synchronize data between Salesforce CRM, Moodle LMS, Stripe payments, and Zendesk support, achieving 99.8% accuracy and eliminating CSV imports. Developed data dashboards using JS, Bootstrap, and Chart.js to track KPIs, cutting weekly reporting time from three hours to 15 minutes and accelerating decision-making for operations and sales teams. Implemented a Dialogflow AI chatbot with 120 intents and 40 entities, deflecting around 350 tickets per month and reducing first response time by 35%. Improved quality and reliability by adding PyTest and Jest test suites, integrating CI hooks with GitHub Actions; increased test coverage to 82% and reduced production bugs by 28%. Participated in 12 agile two-week sprints collaborating with product managers, designers, and oper

Quality Inspector (part-time) at Honda of Canada Mfg.

February 1, 2025 - Present

Conducted visual and dimensional inspections of automotive components to ensure compliance with Honda’s strict quality standards. Performed in-line quality checks during production to identify defects early and prevent rework or delays. Contributed to zero-defect batch runs through proactive inspection and team collaboration. Helped improve product reliability and safety compliance, supporting Honda's strong customer satisfaction record.

Delegate Sales Executive at Verve Management

July 1, 2024 - November 1, 2024

Researched and analyzed industry trends, generating 150 new leads through targeted outreach. Presented event benefits and addressed delegate inquiries, closing deals and exceeding sales targets by 15%. Built strong relationships with key industry influencers, securing their attendance and driving further delegate registrations.

Cashier at Flower Street

February 1, 2024 - August 1, 2024

Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in high customer satisfaction ratings. Operated cash register and POS systems proficiently, ensuring fast and accurate transactions and minimizing customer wait times. Resolved customer complaints professionally, improving overall customer retention.

Sales Promoter at Byjus E-Learning App

April 1, 2022 - June 1, 2022

Engaged with shoppers to promote brand awareness, driving higher foot traffic. Generated high customer interest, leading to a 20% rise in inquiries and purchases. Surpassed monthly sales targets by 25% through strategic promotions and upselling.

Operation Lead Supervisor at India Pavilion @ Expo 2020 Dubai

October 1, 2021 - March 1, 2022

Led a team of 50+ staff, achieving 100% operational readiness during peak hours. Worked as host on behalf of my team during their absence. Ensured adherence to Expo 2020 standards, contributing to a globally recognized event experience. Managed staff schedules and task assignments, maintaining high operational efficiency.