Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Tarek, an AI Operations & Trust & Safety Leader with 7+ years of experience building and guiding high‑performance teams across global platforms like Google, YouTube, and TikTok. I specialize in AI-assisted content moderation, scalable processes, and data‑driven decision making that protect users while enabling growth. I thrive on turning complex challenges into repeatable, efficient workflows—bridging policy, operations, and technology. My track record includes leading large cross‑functional teams, shaping strategy, and delivering measurable improvements in quality, speed, and cost in fast‑paced digital environments.…Hi, I’m Tarek, an AI Operations & Trust & Safety Leader with 7+ years of experience building and guiding high‑performance teams across global platforms like Google, YouTube, and TikTok. I specialize in AI-assisted content moderation, scalable processes, and data‑driven decision making that protect users while enabling growth. I thrive on turning complex challenges into repeatable, efficient workflows—bridging policy, operations, and technology. My track record includes leading large cross‑functional teams, shaping strategy, and delivering measurable improvements in quality, speed, and cost in fast‑paced digital environments.

Tarek

Production Manager, Content Producer, Data Analyst, +5





Hi, I’m Tarek, an AI Operations & Trust & Safety Leader with 7+ years of experience building and guiding high‑performance teams across global platforms like Google, YouTube, and TikTok. I specialize in AI-assisted content moderation, scalable processes, and data‑driven decision making that protect users while enabling growth. I thrive on turning complex challenges into repeatable, efficient workflows—bridging policy, operations, and technology. My track record includes leading large cross‑functional teams, shaping strategy, and delivering measurable improvements in quality, speed, and cost in fast‑paced digital environments.…Hi, I’m Tarek, an AI Operations & Trust & Safety Leader with 7+ years of experience building and guiding high‑performance teams across global platforms like Google, YouTube, and TikTok. I specialize in AI-assisted content moderation, scalable processes, and data‑driven decision making that protect users while enabling growth. I thrive on turning complex challenges into repeatable, efficient workflows—bridging policy, operations, and technology. My track record includes leading large cross‑functional teams, shaping strategy, and delivering measurable improvements in quality, speed, and cost in fast‑paced digital environments.

Available to hire

Hi, I’m Tarek, an AI Operations & Trust & Safety Leader with 7+ years of experience building and guiding high‑performance teams across global platforms like Google, YouTube, and TikTok. I specialize in AI-assisted content moderation, scalable processes, and data‑driven decision making that protect users while enabling growth.

I thrive on turning complex challenges into repeatable, efficient workflows—bridging policy, operations, and technology. My track record includes leading large cross‑functional teams, shaping strategy, and delivering measurable improvements in quality, speed, and cost in fast‑paced digital environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Operations Team Lead at Concentrix (Google / YouTube / TikTok Projects)

January 1, 2023 - Present

Led a 142‑member international Trust & Safety moderation team across 32 nationalities, ensuring platform policy and content standard compliance. Implemented an AI‑assisted moderation training framework improving moderation efficiency by 76% and enhancing AI‑driven moderation workflows. Designed operational initiatives increasing quality and performance by 50% while reducing operational costs by 23%. Developed and implemented an internal SOP automation tool reducing case handling time by 54% and improving workflow efficiency by 30%. Managed operational KPIs including productivity, accuracy, and turnaround time using data analytics and performance dashboards. Conducted Weekly, Monthly, and Quarterly Business Reviews with stakeholders and clients. Led cross‑functional collaboration between policy, operations, and technical teams to improve platform integrity and content moderation processes.

Senior Subject Matter Expert / Senior Quality Analyst at Concentrix (Google / YouTube / TikTok Projects)

September 1, 2022 - December 1, 2023

Trained and onboarded 110+ new hires in content moderation policies and work flow best practices. Designed and implemented new operational guidelines, enhancing efficiency and accuracy. Conducted quality assessments and performance monitoring, ensuring policy adherence. Provided floor support and mentorship to team members, increasing productivity by 60% and quality by 70%.

Subject Matter Expert / Quality Analyst at Concentrix (Google / YouTube / TikTok Projects)

December 1, 2019 - September 1, 2022

Trained 60+ team members, improving work flow efficiency and compliance. Developed performance improvement strategies using data insights and reporting. Led daily reports and client updates, streamlining operational processes.

Customer Support Advisor at Concentrix

March 1, 2018 - December 1, 2019

Managed customer inquiries, support tickets, and escalations with professionalism. Assisted in SOP development & training for new hires, enhancing team performance. Conducted quality checks & policy compliance assessments to improve service delivery.