Monika Dedaj

Manage end-to-end operational processes from job qualification to onboarding, ensuring efficient workflow execution; Track recruitment performance metrics (e.g., interview rates, placements) using CRM tools such as Salesforce and Mercury; Utilize data insights to improve decision-making and optimize candidate selection and client outcomes; Manage a portfolio of clients, coordinating processes and maintaining performance tracking across multiple accounts; Streamline communication and workflow processes to improve efficiency in candidate and client management; Support business development through market research and analysis in the Swiss Life Sciences sector.

Collaborated with marketing and operations teams to support initiatives aimed at increasing program visibility; Analyzed the effectiveness of marketing activities and provided structured feedback for improvement; Assisted in planning and executing operational and strategic initiatives aligned with team objectives; Supported recruitment and onboarding processes for student-athletes.