Hi, I'm Yevhenii Mokretsov, an AI automation specialist with 6+ years of business operations experience, now focused on no-code automation and AI integration. I have built automated workflows using Make.com, integrated OpenAI for intelligent lead qualification, and connected payment systems with CRM platforms. I blend a deep understanding of business processes with hands-on API integrations, workflow automation, and AI-powered solutions. Most recently I led an AI-driven lead qualification project for the HVAC industry and have hands-on experience automating e-commerce operations, Stripe payments, multi-channel follow-ups, and real-time CRM updates. I'm seeking an AI/Automation role to drive operational efficiency through intelligent automation, and I’m available to start immediately.

Yevhenii Mokretsov

Hi, I'm Yevhenii Mokretsov, an AI automation specialist with 6+ years of business operations experience, now focused on no-code automation and AI integration. I have built automated workflows using Make.com, integrated OpenAI for intelligent lead qualification, and connected payment systems with CRM platforms. I blend a deep understanding of business processes with hands-on API integrations, workflow automation, and AI-powered solutions. Most recently I led an AI-driven lead qualification project for the HVAC industry and have hands-on experience automating e-commerce operations, Stripe payments, multi-channel follow-ups, and real-time CRM updates. I'm seeking an AI/Automation role to drive operational efficiency through intelligent automation, and I’m available to start immediately.

Available to hire

Hi, I’m Yevhenii Mokretsov, an AI automation specialist with 6+ years of business operations experience, now focused on no-code automation and AI integration. I have built automated workflows using Make.com, integrated OpenAI for intelligent lead qualification, and connected payment systems with CRM platforms. I blend a deep understanding of business processes with hands-on API integrations, workflow automation, and AI-powered solutions.
Most recently I led an AI-driven lead qualification project for the HVAC industry and have hands-on experience automating e-commerce operations, Stripe payments, multi-channel follow-ups, and real-time CRM updates. I’m seeking an AI/Automation role to drive operational efficiency through intelligent automation, and I’m available to start immediately.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Ukrainian
Fluent
Russian
Fluent

Work Experience

E-commerce Supervisor at Netcost Market
November 1, 2025 - Present
Supervise online order fulfillment operations for a high-volume grocery e-commerce platform; coordinate team workflow to ensure accurate and timely order picking and processing; monitor order management systems to optimize fulfillment efficiency and customer satisfaction.
Co-Owner & Operations Manager at Starberry
January 1, 2018 - January 1, 2024
Implemented CRM systems (Bitrix24, AmoCRM, GoHighLevel) to automate lead tracking, reporting, and workflow management. Built automated Excel dashboards (Pivot Tables, Power Query, Macros) reducing manual reporting by 30%. Managed Shopify and Amazon Seller Central integrations, optimizing digital sales workflows. Led a team of 10+ employees, streamlining operations and cross-functional collaboration.

Education

Master's Degree in Telecommunications at Khmelnytskyi National University, Ukraine
January 11, 2030 - January 1, 2016
Business Process Automation Certificate at Coursera
January 1, 2025 - January 1, 2025
Master's Degree in Telecommunications at Khmelnytskyi National University, Ukraine
January 11, 2030 - January 1, 2016
Business Process Automation Certificate at Coursera
January 1, 2025 - January 2, 2026

Qualifications

Business Process Automation Certificate
January 1, 2025 - January 1, 2025
Master's Degree in Telecommunications
January 11, 2030 - January 1, 2016
Business Process Automation Certificate
January 1, 2025 - January 2, 2026

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more