I am a proactive, self-driven professional with a 9+ year track record of exceeding sales targets and driving revenue growth. I have developed new sales channels, built strong client relationships, and implemented CRM-driven processes to streamline customer interactions and follow-ups. I continuously strive to leverage data-driven insights to improve performance and expand market presence. I bring excellent people skills, strong communication, and a readiness to embrace new challenges. My experience spans customer relationship management, pricing and contract negotiation, data analysis and sales forecasting, and market expansion. I am excited to contribute to a reputable organization and help drive growth through practical, results-focused leadership.

Refilwe

I am a proactive, self-driven professional with a 9+ year track record of exceeding sales targets and driving revenue growth. I have developed new sales channels, built strong client relationships, and implemented CRM-driven processes to streamline customer interactions and follow-ups. I continuously strive to leverage data-driven insights to improve performance and expand market presence. I bring excellent people skills, strong communication, and a readiness to embrace new challenges. My experience spans customer relationship management, pricing and contract negotiation, data analysis and sales forecasting, and market expansion. I am excited to contribute to a reputable organization and help drive growth through practical, results-focused leadership.

Available to hire

I am a proactive, self-driven professional with a 9+ year track record of exceeding sales targets and driving revenue growth. I have developed new sales channels, built strong client relationships, and implemented CRM-driven processes to streamline customer interactions and follow-ups. I continuously strive to leverage data-driven insights to improve performance and expand market presence.

I bring excellent people skills, strong communication, and a readiness to embrace new challenges. My experience spans customer relationship management, pricing and contract negotiation, data analysis and sales forecasting, and market expansion. I am excited to contribute to a reputable organization and help drive growth through practical, results-focused leadership.

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Experience Level

Intermediate

Work Experience

Sales Manager at Young's Auto Glass
December 31, 2015 - December 31, 2015
Led a high-performing sales team, providing training on product knowledge, negotiation techniques and closing strategies. Cross-functional collaboration with operations and logistics to ensure timely product availability and customer satisfaction. Consistently met and exceeded sales targets and grew revenue.
Cleaner / Site Supervisor at Rescue Auto Botswana
December 31, 2016 - December 31, 2016
Led a team of cleaners, overseeing shift schedules, performance and training. Supervised daily cleaning operations, ensuring compliance with mine occupational health and safety standards. Prepared reports and liaised with management to address service needs.
Team Leader at Global Care Cleaning Services, Jwaneng Mine Green Area
December 31, 2018 - December 31, 2018
Led a team of cleaners, overseeing shift schedules, performance and training. Supervised daily cleaning operations, ensuring compliance with mine occupational health and safety standards. Prepared reports and liaised with management to address service needs. Maintained cleaning equipment and inventory, built relationships with key clients, and supported business development efforts including CRM adoption to improve customer interactions.
Sales Manager at Young's Auto Glass
December 31, 2024 - December 31, 2024
Led a high-performing sales team, providing training on product knowledge, negotiation techniques and closing strategies. Cross-functional collaboration with operations and logistics to ensure timely product availability and customer satisfaction. Consistently met and exceeded sales targets and grew revenue.

Education

Diploma in Business Management at Institute of Development Management
January 1, 2010 - January 1, 2012

Qualifications

Driver's License
January 11, 2030 - November 9, 2025

Industry Experience

Professional Services, Manufacturing, Other

Experience Level

Intermediate

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