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Monica Wasef is a results-driven professional with a strong background in business management, marketing, and operations across the UAE and Georgia. Currently a Cat Specialist at Milo Pet Hotel in Tbilisi, she combines her leadership and organizational skills with a genuine passion for animal care. Certified as a Professional International Trainer in coaching and e-learning, Monica is known for her ability to lead, inspire, and deliver exceptional results in every role she takes on.…Monica Wasef is a results-driven professional with a strong background in business management, marketing, and operations across the UAE and Georgia. Currently a Cat Specialist at Milo Pet Hotel in Tbilisi, she combines her leadership and organizational skills with a genuine passion for animal care. Certified as a Professional International Trainer in coaching and e-learning, Monica is known for her ability to lead, inspire, and deliver exceptional results in every role she takes on.

Monica alfrid ezzat Wasef

Content Creator, Marketing Strategist, Project Manager, +2

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Monica Wasef is a results-driven professional with a strong background in business management, marketing, and operations across the UAE and Georgia. Currently a Cat Specialist at Milo Pet Hotel in Tbilisi, she combines her leadership and organizational skills with a genuine passion for animal care. Certified as a Professional International Trainer in coaching and e-learning, Monica is known for her ability to lead, inspire, and deliver exceptional results in every role she takes on.…Monica Wasef is a results-driven professional with a strong background in business management, marketing, and operations across the UAE and Georgia. Currently a Cat Specialist at Milo Pet Hotel in Tbilisi, she combines her leadership and organizational skills with a genuine passion for animal care. Certified as a Professional International Trainer in coaching and e-learning, Monica is known for her ability to lead, inspire, and deliver exceptional results in every role she takes on.

Available to hire

Monica Wasef is a results-driven professional with a strong background in business management, marketing, and operations across the UAE and Georgia. Currently a Cat Specialist at Milo Pet Hotel in Tbilisi, she combines her leadership and organizational skills with a genuine passion for animal care. Certified as a Professional International Trainer in coaching and e-learning, Monica is known for her ability to lead, inspire, and deliver exceptional results in every role she takes on.

Skills

Leadership

Experience Level

Leadership

Expert

Language

Arabic

Fluent

English

Advanced

Work Experience

Cat Specialist at Milo Pet Hotel

February 1, 2024 - Present

Administered medications and specialized diets for cats with medical or dietary needs; managed cats with diverse temperaments using safe handling techniques to minimize stress; maintained health and behavior records for early illness detection and timely veterinary intervention; enhanced owner satisfaction with regular updates, photos, and care reports; streamlined check-in/out; replenished supplies; coordinated emergencies with veterinarians.

Sales & Marketing Executive at Jovera Group

February 1, 2024 - October 25, 2025

Developed and implemented sales and marketing strategies to hit targets; prospected and generated leads; built relationships with key clients; contributed to marketing campaigns to raise brand awareness; collaborated on materials; conducted market and competitor analysis; prepared sales forecasts and budgets; reported on pipeline and market trends.

Operation Manager at Arley8 Concierge

October 1, 2023 - October 25, 2025

Drove growth by developing business strategies; oversaw daily operations, staff scheduling, and service delivery; provided concierge services (travel, reservations, tickets, events); managed supplier/vendor relationships; stayed current on industry trends.

Corporate Sales Manager at I - Serve Cleaning Services

September 30, 2022 - October 25, 2025

Set sales goals and plans; hired, trained, and coached sales representatives; identified client needs, proposed solutions, and negotiated contracts; monitored sales metrics and adjusted strategies; ensured customer satisfaction and long-term relationships.

Owner - Managing Director at Goodwill Marketing Services

September 30, 2019 - October 25, 2025

Led marketing and sales operations; budgeting, forecasting, and expense tracking; hiring, training, and motivating staff; built trust and delivered excellent customer service; networking and attending industry events; conceived and executed marketing campaigns with designers.

Professional International Trainer at Medex International

August 1, 2013 - Present

Developed and delivered coaching programs; instructed on coaching ethics and best practices; facilitated coaching practice sessions and provided feedback; maintained coaching training materials; kept up-to-date with the latest coaching research and practices.