I’m Manuela Dinkova, an IT professional specializing in LMS administration and data-driven support for online learning platforms. Since 2019 I’ve been helping out at OutCons LLC, providing technical support for the LMS, processing tickets, and handling email communication with customers to keep learners on track.
My background spans data analysis, customer service in IT and hospitality, and administrative roles. I enjoy turning complex problems into practical solutions and collaborating with diverse teams. I speak Bulgarian as my native language and have working knowledge of English and German; I’m eager to grow in data visualization, research, observation LMS administration.
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