Patricia Monica Ojeda

Managed cross-functional enterprise technology initiatives supporting aviation/MRO operations across ERP, finance, procurement, inventory, sales, BI, and integrated business processes. Led project planning and execution with business stakeholders, developers, data resources, QA, vendors, and IT leadership; owned scope, schedules, milestones, risks, issues, dependencies, changes, testing, UAT, and deployment readiness. Coordinated BI and data initiatives involving more than 7 million records, translating operational requirements into technical deliverables. Facilitated requirements, UAT, and issue-resolution sessions to ensure solutions met operational needs and supported process automation and improved business visibility.

Led enterprise-wide PMO transformations, improving delivery timelines by 20% through Agile and hybrid methodologies. Conducted maturity assessments for 10+ organizations, implementing tailored strategies that elevated PMO efficiency by 30%. Managed stakeholder relationships with C-level executives, driving 95% leadership buy-in for process improvements. Delivered ‘Mastering the PMO’ training at industry conferences, empowering 500+ professionals with actionable governance frameworks. Advised clients through ERP vendor selection, implementation planning, and cross-functional stakeholder alignment for finance and HR digitization efforts. Oversaw system integrations (SaaS/PaaS), reducing deployment times by 25% and ensuring seamless operations.

Lead customer-facing technology and business transformation initiatives from requirements and planning through execution, testing, deployment, training, adoption, and transition. Develop and maintain project plans for scope, milestones, schedules, resources, dependencies, risks, issues, actions, changes, and delivery commitments. Coordinate stakeholders, technical teams, vendors, and leadership to resolve delivery issues and maintain alignment. Facilitate workshops and governance sessions, document decisions/action items/risks, and drive escalation when needed. Establish PMO delivery processes including intake, prioritization, RACI, SOPs, RAID management, status reporting, and close-out/lessons learned. Manage ERP/CRM/SaaS/data/automation and digital transformation initiatives; apply AI and automation to workflows, reporting, and documentation. Deliver training and support organizational change for technology adoption.