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I'm a results-driven executive support and operations professional with 6+ years of experience across insurance, logistics, fintech, and technology. I excel at scheduling, reporting, and cross-team coordination, always maintaining discretion and professionalism. I'm passionate about AI-enabled training and data annotation—designing structured scenarios, evaluating prompts, and ensuring high-quality, audit-ready outputs. I thrive in consulting environments, translating client needs into actionable insights and measurable improvements.…I'm a results-driven executive support and operations professional with 6+ years of experience across insurance, logistics, fintech, and technology. I excel at scheduling, reporting, and cross-team coordination, always maintaining discretion and professionalism. I'm passionate about AI-enabled training and data annotation—designing structured scenarios, evaluating prompts, and ensuring high-quality, audit-ready outputs. I thrive in consulting environments, translating client needs into actionable insights and measurable improvements.

Morgan Amwayi

AI Prompt Engineer, Data Annotator, AI Engineer, +2

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I'm a results-driven executive support and operations professional with 6+ years of experience across insurance, logistics, fintech, and technology. I excel at scheduling, reporting, and cross-team coordination, always maintaining discretion and professionalism. I'm passionate about AI-enabled training and data annotation—designing structured scenarios, evaluating prompts, and ensuring high-quality, audit-ready outputs. I thrive in consulting environments, translating client needs into actionable insights and measurable improvements.…I'm a results-driven executive support and operations professional with 6+ years of experience across insurance, logistics, fintech, and technology. I excel at scheduling, reporting, and cross-team coordination, always maintaining discretion and professionalism. I'm passionate about AI-enabled training and data annotation—designing structured scenarios, evaluating prompts, and ensuring high-quality, audit-ready outputs. I thrive in consulting environments, translating client needs into actionable insights and measurable improvements.

Available to hire

I’m a results-driven executive support and operations professional with 6+ years of experience across insurance, logistics, fintech, and technology. I excel at scheduling, reporting, and cross-team coordination, always maintaining discretion and professionalism.

I’m passionate about AI-enabled training and data annotation—designing structured scenarios, evaluating prompts, and ensuring high-quality, audit-ready outputs. I thrive in consulting environments, translating client needs into actionable insights and measurable improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Swahili

Fluent

Work Experience

AI trainer/Data Annotator at Independent Contractor

March 1, 2023 - Present

Completed 400+ hours of annotation, labeling, and prompt-based evaluation across text classification, relevance scoring, and response quality review tasks. Maintained high accuracy through careful guideline interpretation, validation checks, and edge-case handling. Followed complex prompts and evolving project rules to ensure data integrity and audit-ready outputs.

Account Executive at Assurant Insurance Company

September 1, 2024 - November 30, 2025

Coordinated cross-department communication and tracked outstanding action. Partnered with clients to evaluate policies and business strategies, using structured scenario design to identify risks and failure modes. Presented logic-driven case studies to executives, improving adoption of new initiatives and operational efficiency.

Logistics Coordinator & Technical Support Lead at CitySprint Fulfilment Center

January 1, 2024 - August 31, 2024

Coordinated schedules and meetings across 20 counties; prepared operational reports and maintained stock and delivery records. Designed demonstrations of AI-generated content, bridged gaps between technical teams and client stakeholders, secured orders, and improved ROI. Implemented real-time inventory management reducing stockouts by 40% and increasing on-time deliveries by 25%.

Operation & Academic Development Specialist at KAROPAY

June 1, 2023 - December 31, 2023

Trained students for international logic and informatics olympiads; applied test-case thinking to educational content and collaborated with QA teams to design evaluation rubrics for AI-driven tools. Conducted structured scenario analyses to evaluate policy effectiveness and delivered recommendations increasing policy adoption success by 20%.

Business Development Consultant at Beyondxy

January 1, 2023 - June 30, 2023

Developed and tested LLM prompts for case-based reasoning tasks; designed evaluation frameworks using precision, recall, and coverage metrics; published findings contributing to AI-generated content reliability.

Customer and Admin Support Operative at Altruist Technologies Pvt LTD

January 1, 2022 - December 31, 2022

Handled customer inquiries; processed orders and requests via CRM systems; generated sales leads; oversaw client interactions documentation in SaaS, ensuring data integrity and a positive customer experience.

Product Development Representative at SWVL

September 1, 2020 - November 30, 2021

Led rider and driver activation, provided hands-on technical support for app issues, and managed frontline support teams to improve activation, retention, and issue resolution.