Available to hire
I am an Infrastructure and System Administrator Engineer with hands-on experience in designing, building, and managing IT infrastructure from scratch.
I have a strong background in Windows Server and VMware virtualization, Linux administration, automation, monitoring, backup, and security tools. I am seeking to contribute to enterprise-scale or hosting environments with a focus on stability, performance, and security.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Arabic
Fluent
Italian
Beginner
Work Experience
Software Engineer – QC Department at Tiba2000
May 1, 2023 - September 30, 2023Automated system validation and operational tasks; contributed to quality control processes; improved efficiency through scripting and automation.
Customer Support at El-Araby Group / Covo Connect / Amazing Egypt
January 1, 2019 - December 31, 2023Provided customer support and sales in fast-paced customer-facing environments; managed data entry operations with high accuracy and system reliability; delivered customer support for installment operations, assisting customers and ensuring legally compliant installment processing.
Customer Support at El-Araby Group; Covo Connect; Amazing Egypt
January 1, 2019 - December 31, 2023Provided customer support and sales in fast-paced customer-facing environments. Managed data entry operations with high accuracy across multiple clients. Delivered customer support for installment operations, ensuring legal compliance and data integrity.
Customer Support at El-Araby Group
January 1, 2019 - January 1, 2023Provided customer support and sales in fast-paced customer-facing environments.
Customer Support at Covo Connect
January 1, 2019 - January 1, 2023Managed data entry operations with high accuracy and system reliability.
Customer Support at Amazing Egypt
January 1, 2019 - January 1, 2023Delivered customer support for installment operations, assisting customers and ensuring legally compliant installment processing.
Education
B.Sc. at Fayoum University
January 1, 2020 - January 1, 2024B.Sc. in Computers and Artificial Intelligence (Computer Science) at Fayoum University
January 1, 2020 - January 1, 2024B.Sc. in Computers and Artificial Intelligence (Computer Science) at Fayoum University
January 1, 2020 - January 1, 2024B.Sc. in Computers and Artificial Intelligence (Computer Science) at Fayoum University
January 1, 2020 - January 1, 2024Qualifications
DevOps Engineering – DEPI, Egyptian University of Informatics
January 1, 2024 - January 5, 2026DevOps Beginners to Advanced with Projects – Udemy
January 1, 2024 - January 5, 2026Project Management – UCCD
January 1, 2024 - January 5, 2026AWS Basics – Self-Study
January 1, 2024 - January 5, 2026Entrepreneurship – InnovEgypt
January 1, 2024 - January 5, 2026Business English Track – Berlitz
January 1, 2024 - January 5, 2026DevOps Engineering – DEPI, Egyptian University of Informatics
January 1, 2024 - February 16, 2026DevOps Beginners to Advanced with Projects – Udemy
January 1, 2024 - February 16, 2026Project Management – UCCD
January 1, 2024 - February 16, 2026AWS Basics – Self-Study
January 1, 2024 - February 16, 2026Entrepreneurship – InnovEgypt
January 1, 2024 - February 16, 2026Business English Track – Berlitz
January 1, 2024 - February 16, 2026DevOps Engineering – DEPI
January 1, 2024 - February 16, 2026DevOps Beginners to Advanced with Projects
January 1, 2024 - February 16, 2026Project Management – UCCD
January 1, 2024 - February 16, 2026AWS Basics – Self-Study
January 1, 2024 - February 16, 2026Entrepreneurship – InnovEgypt
January 1, 2024 - February 16, 2026Business English Track – Berlitz
January 1, 2024 - February 16, 2026DevOps Engineering – DEPI, Egyptian University of Informatics
January 1, 2024 - February 16, 2026DevOps Beginners to Advanced with Projects – Udemy
January 1, 2024 - February 16, 2026Project Management – UCCD
January 1, 2024 - February 16, 2026AWS Basics – Self-Study
January 1, 2024 - February 16, 2026Entrepreneurship – InnovEgypt
January 1, 2024 - February 16, 2026Business English Track – Berlitz
January 1, 2024 - February 16, 2026Industry Experience
Software & Internet, Professional Services, Other, Education, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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