Motivated and detail-oriented hospitality and tourism student from Morocco with strong English communication skills (B2). Passionate about customer service, organization, and remote work, with fast learning ability and experience in social media and video editing. Actively developing skills in appointment setting, lead generation, email communication, and customer support. Enjoys working in teams, maintaining consistent schedules, and delivering high-quality results with tools like Canva, Google Workspace, and HubSpot.

Mouna El Fak

Motivated and detail-oriented hospitality and tourism student from Morocco with strong English communication skills (B2). Passionate about customer service, organization, and remote work, with fast learning ability and experience in social media and video editing. Actively developing skills in appointment setting, lead generation, email communication, and customer support. Enjoys working in teams, maintaining consistent schedules, and delivering high-quality results with tools like Canva, Google Workspace, and HubSpot.

Available to hire
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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
English
Intermediate
French
Beginner
Italian
Advanced

Work Experience

Add your work experience history here.

Education

Hospitality and Tourism (Specialty: Restaurant Service & Art de la Table) - Currently studying at Institute of Hospitality and Tourism, Laâyoune
September 2, 2025 - July 31, 2026

Qualifications

English Communication (B2) - Customer Service - Appointment Setting - Lead Generation (Basic)
January 11, 2030 - July 31, 2026

Industry Experience

Travel & Hospitality, Media & Entertainment, Education, Professional Services, Retail

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

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