Mowil Dsouza

Set up a brand-new automotive maintenance workshop from scratch, including layout, equipment, service offerings, staff hiring, and SOPs. Managed day-to-day operations: staffing, inventory, procurement, and safety compliance. Recruited and supervised technicians, service advisors, and quality control personnel. Negotiated vendor contracts and controlled costs to maintain margins. Maintained financial records (cash tracking, payroll, expenses, banking reconciliations) and supported tax preparation. Collaborated with the General Manager on client meetings and inventory planning to ensure smooth operations and consistent standards across departments.

Grew B2B client base by 40% in six months. Achieved quarterly revenue of AED 800,000 through focused activity across FMCG, HoReCa, and vending machine sectors. Opened new export markets in Saudi Arabia, Bahrain, Kuwait, and Africa via a cross-border sourcing initiative. Secured partnerships with Network International and Magnati for integrated payment solutions. Managed team and KPIs using CRM tools; onboarded and trained new sales hires to shorten ramp-up time. Developed and executed sales plans targeting wholesale distributors, retail chains, and corporate clients across the UAE and GCC. Led licensing and clearance processes to ensure compliant market entry.

Achieved 100% of sales targets every quarter with client intake up 56% through direct acquisition, referral programs, and tight pipeline management. Led market expansion into Canadian and Australian immigration verticals, building a sustainable pipeline quarter by quarter. Managed client relationships throughout the immigration process with regular updates and transparent timelines. Trained immigration consultants on policy changes and sales processes, improving close rates and cross-selling. Reviewed application quality internally to reduce errors and strengthen client trust. Engaged directly with business owners for sign-off on new projects to maintain momentum.