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I'm Mia Šušak, a marketing professional based in Zagreb with a passion for turning data into meaningful strategies. I have hands-on experience in marketing campaigns, data collection and analysis, sustainability reporting, and event planning, with a track record of supporting cross-functional teams at Fortenova Group. My strong organizational skills and quick learning ability help me adapt to fast-paced environments while delivering reliable results. I'm fluent in English with professional proficiency, and I’m beginner in Spanish and Italian. I’m excited to contribute to dynamic teams and continue growing in marketing, business development, and customer experience, always focusing on building sustainable, data-driven strategies.…I'm Mia Šušak, a marketing professional based in Zagreb with a passion for turning data into meaningful strategies. I have hands-on experience in marketing campaigns, data collection and analysis, sustainability reporting, and event planning, with a track record of supporting cross-functional teams at Fortenova Group. My strong organizational skills and quick learning ability help me adapt to fast-paced environments while delivering reliable results. I'm fluent in English with professional proficiency, and I’m beginner in Spanish and Italian. I’m excited to contribute to dynamic teams and continue growing in marketing, business development, and customer experience, always focusing on building sustainable, data-driven strategies.

Mia Šušak

Marketing Analyst, Marketing Strategist, Product Marketer, +1

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I'm Mia Šušak, a marketing professional based in Zagreb with a passion for turning data into meaningful strategies. I have hands-on experience in marketing campaigns, data collection and analysis, sustainability reporting, and event planning, with a track record of supporting cross-functional teams at Fortenova Group. My strong organizational skills and quick learning ability help me adapt to fast-paced environments while delivering reliable results. I'm fluent in English with professional proficiency, and I’m beginner in Spanish and Italian. I’m excited to contribute to dynamic teams and continue growing in marketing, business development, and customer experience, always focusing on building sustainable, data-driven strategies.…I'm Mia Šušak, a marketing professional based in Zagreb with a passion for turning data into meaningful strategies. I have hands-on experience in marketing campaigns, data collection and analysis, sustainability reporting, and event planning, with a track record of supporting cross-functional teams at Fortenova Group. My strong organizational skills and quick learning ability help me adapt to fast-paced environments while delivering reliable results. I'm fluent in English with professional proficiency, and I’m beginner in Spanish and Italian. I’m excited to contribute to dynamic teams and continue growing in marketing, business development, and customer experience, always focusing on building sustainable, data-driven strategies.

Available to hire

I’m Mia Šušak, a marketing professional based in Zagreb with a passion for turning data into meaningful strategies. I have hands-on experience in marketing campaigns, data collection and analysis, sustainability reporting, and event planning, with a track record of supporting cross-functional teams at Fortenova Group. My strong organizational skills and quick learning ability help me adapt to fast-paced environments while delivering reliable results.

I’m fluent in English with professional proficiency, and I’m beginner in Spanish and Italian. I’m excited to contribute to dynamic teams and continue growing in marketing, business development, and customer experience, always focusing on building sustainable, data-driven strategies.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Beginner

Italian

Beginner

Work Experience

Customer Care (Live Chat Agent) at FOREO Adria

August 1, 2022 - September 17, 2025

Managed customer inquiries and provided support via live chat; Assisted clients with order tracking, warranties, and product-related issues; Maintained a high level of customer satisfaction through efficient issue resolution.

Marketing Assistant at Fortenova Group

August 1, 2022 - September 17, 2025

Assisted in marketing projects, including monthly reporting and event planning; Collected and analyzed company data for strategic initiatives; Contributed to sustainability reports and ensured data accuracy.

Marketing Assistant at Fortenova Group

August 1, 2024 - September 17, 2025

Customer Care (Live Chat Agent) at FOREO Adria

August 1, 2022 - October 7, 2025

Managed customer inquiries and provided support via live chat. Assisted clients with order tracking, warranties, and product-related issues. Maintained a high level of customer satisfaction through efficient issue resolution.

Marketing Assistant at ForteNova Group

August 1, 2024 - October 7, 2025

Administrative / Logistics Assistant at Triple Jump d.o.o.

August 1, 2021 - October 7, 2025

Monitored warehouse inventory and recorded stock movements. Managed procurement processes and coordinated office supply orders. Assisted in customer communication regarding logistics operations.

Marketing Assistant at Fortenova Group

August 31, 2022 - October 7, 2025

Assisted in marketing projects, including monthly reporting and event planning. Collected and analyzed company data for strategic initiatives. Contributed to sustainability reports and ensured data accuracy. Dedicated marketing and administrative professional with experience in customer support, marketing assistance, and logistics. Skilled in coordinating tasks, managing data, and supporting business operations. Quick learner with strong organizational abilities and a keen interest in marketing and business development.

Marketing Assistant at Fortenova Group

August 31, 2024 - October 7, 2025

Assisted in marketing projects, monthly reporting and event planning. Collected and analyzed company data for strategic initiatives. Contributed to sustainability reports and ensured data accuracy. Dedicated marketing and administrative professional with experience in customer support, marketing assistance, and logistics. Skilled in coordinating tasks, managing data, and supporting business operations. Quick learner with strong organizational abilities and a keen interest in marketing and business development.