Hello! I’m Mohamed Essam, a Content Creator and Strategic Social Media Specialist with a passion for data-driven storytelling, content creation, and campaign management. I design engaging digital experiences that drive website and app performance, build strong brand presence, and deliver marketing content aligned with business goals. I thrive in cross-functional teams to optimize UX/UI, manage content calendars, and improve conversion funnels. I love turning insights into actionable reports, mentoring teams, and delivering outcomes that matter to customers and stakeholders.…

Muhmmed Essam

Hello! I’m Mohamed Essam, a Content Creator and Strategic Social Media Specialist with a passion for data-driven storytelling, content creation, and campaign management. I design engaging digital experiences that drive website and app performance, build strong brand presence, and deliver marketing content aligned with business goals. I thrive in cross-functional teams to optimize UX/UI, manage content calendars, and improve conversion funnels. I love turning insights into actionable reports, mentoring teams, and delivering outcomes that matter to customers and stakeholders.…

Available to hire

Hello! I’m Mohamed Essam, a Content Creator and Strategic Social Media Specialist with a passion for data-driven storytelling, content creation, and campaign management. I design engaging digital experiences that drive website and app performance, build strong brand presence, and deliver marketing content aligned with business goals.

I thrive in cross-functional teams to optimize UX/UI, manage content calendars, and improve conversion funnels. I love turning insights into actionable reports, mentoring teams, and delivering outcomes that matter to customers and stakeholders.

See more

Skills

Experience Level

Language

Arabic
Fluent
English
Advanced

Work Experience

Chat Support Representative at Nahdet Misr Publishing
December 1, 2024 - Present
Resolved customer inquiries via live chat with speed and accuracy. Delivered product guidance and support to enhance customer satisfaction. Escalated complex issues to relevant departments and ensured timely follow-up.
Content Creator at Monumento Marketing Group
April 1, 2025 - August 30, 2025
Produced engaging digital content including posts, videos, and blogs tailored to target audiences. Managed content calendars and ensured consistent brand voice across platforms. Optimized content using SEO and analytics to increase reach and engagement.
Telesales Representative at Nahdet Misr Publishing
December 1, 2024 - August 30, 2025
Drove revenue growth by consistently exceeding telesales targets and KPIs. Persuaded and converted potential clients into long-term customers through effective communication. Strengthened customer retention by delivering tailored product recommendations and follow-ups.
Customer Service Representative at Vodafone
August 1, 2023 - August 30, 2025
Handled customer inquiries and resolved issues efficiently to ensure high satisfaction. Assisted clients with billing, technical support, and service upgrades. Maintained accurate records of customer interactions and provided timely follow-ups.
Sales Representative at 4 Stars Furniture Company
May 1, 2022 - August 30, 2025
Achieved and exceeded monthly sales targets through tailored product recommendations. Built strong customer relationships, ensuring repeat business and referrals.
Marketing Executive at Abdel Aziz El Sallab
September 1, 2025 - Present
Manage and optimize website and mobile app performance to drive sales and user engagement. Create, update, and manage products, offers, banners, landing pages, and marketing content. Develop content ideas and campaigns for web, app, and digital channels. Improve UX/UI and customer journeys across web and app in collaboration with cross-functional teams. Manage app promotions, push notifications, and digital campaigns. Analyze performance, optimize conversion funnels, and prepare insights and reports.
Marketing Signal Advisor at Najdet Misr Publishing
August 1, 2025 - September 1, 2025
Drove revenue growth by consistently exceeding tele sales targets and KPIs. Persuaded and converted potential clients into long-term customers through effective communication. Strengthened customer retention by delivering tailored product recommendations and follow-ups.
Guidance Analyst at Iy a Berker Publishing
August 1, 2025 - September 1, 2025
Analyzed performance data to inform guidance.
Senior Sales Advisor at Nahdet Misr Publishing
June 1, 2021 - April 1, 2022
Built and maintained relationships with customers, achieved sales targets, and provided product guidance and follow-ups to drive revenue growth.
Sales Support Expert at Arabia Publishing
May 1, 2020 - August 1, 2021
Handled customer inquiries and supported billing, technical issues, and service upgrades; maintained accurate records of customer interactions and ensured timely follow-up.
Sales Support Assistant at Alexandra Nabief Publishing
January 1, 2020 - August 1, 2020
Assisted sales team with customer inquiries and order processing; supported data entry and CRM updates.
Librarian at Arabia Publishing
January 1, 2020 - June 1, 2020
Managed library resources, cataloged materials, and provided user assistance.
Telesales Representative at Nahbeb Nabi Publishing
September 1, 2021 - February 1, 2022
Conducted telesales to acquire new customers and drive sales.

Education

Bachelor Of Law at Ain Shams University
January 1, 2019 - January 1, 2023
Full Marketing and Soft Skills Diploma at Omar Elrefaey Academy
September 1, 2024 - November 1, 2024
Bachelor of Law at Ain Shams University
January 1, 2019 - January 1, 2023

Qualifications

Full Marketing and Soft Skills Diploma
September 1, 2024 - November 1, 2024

Industry Experience

Media & Entertainment, Retail, Telecommunications, Professional Services, Software & Internet, Education

Skills

Experience Level