Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Mujo Beckovic. I have a strong background in project management, IT support, and sales, with a passion for technology and customer satisfaction. Currently, I work as an Application Support Specialist where I collaborate with cross-functional teams and help train AI chatbots to improve user experience. I am agile, disciplined, and always eager to learn and adapt to new challenges. I enjoy building relationships and sharing knowledge, and I have experience leading teams and managing projects in both technical and hands-on production environments. With my commitment to quality and communication skills, I strive to deliver outstanding results for customers and teams alike.…Hi, I'm Mujo Beckovic. I have a strong background in project management, IT support, and sales, with a passion for technology and customer satisfaction. Currently, I work as an Application Support Specialist where I collaborate with cross-functional teams and help train AI chatbots to improve user experience. I am agile, disciplined, and always eager to learn and adapt to new challenges. I enjoy building relationships and sharing knowledge, and I have experience leading teams and managing projects in both technical and hands-on production environments. With my commitment to quality and communication skills, I strive to deliver outstanding results for customers and teams alike.

Mujo Beckovic

Audio Transcriber, Data Annotator, Project Manager, +3





Hi, I'm Mujo Beckovic. I have a strong background in project management, IT support, and sales, with a passion for technology and customer satisfaction. Currently, I work as an Application Support Specialist where I collaborate with cross-functional teams and help train AI chatbots to improve user experience. I am agile, disciplined, and always eager to learn and adapt to new challenges. I enjoy building relationships and sharing knowledge, and I have experience leading teams and managing projects in both technical and hands-on production environments. With my commitment to quality and communication skills, I strive to deliver outstanding results for customers and teams alike.…Hi, I'm Mujo Beckovic. I have a strong background in project management, IT support, and sales, with a passion for technology and customer satisfaction. Currently, I work as an Application Support Specialist where I collaborate with cross-functional teams and help train AI chatbots to improve user experience. I am agile, disciplined, and always eager to learn and adapt to new challenges. I enjoy building relationships and sharing knowledge, and I have experience leading teams and managing projects in both technical and hands-on production environments. With my commitment to quality and communication skills, I strive to deliver outstanding results for customers and teams alike.

Available to hire

Hi, I’m Mujo Beckovic. I have a strong background in project management, IT support, and sales, with a passion for technology and customer satisfaction. Currently, I work as an Application Support Specialist where I collaborate with cross-functional teams and help train AI chatbots to improve user experience. I am agile, disciplined, and always eager to learn and adapt to new challenges.

I enjoy building relationships and sharing knowledge, and I have experience leading teams and managing projects in both technical and hands-on production environments. With my commitment to quality and communication skills, I strive to deliver outstanding results for customers and teams alike.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Danish

Fluent

English

Fluent

Bosnian

Fluent

Serbian

Fluent

German

Beginner

French

Beginner

Russian

Beginner

Work Experience

Application Support Specialist at Visma - FirstAgenda

January 1, 2023 - June 18, 2024

Provided IT helpdesk support including handling phone inquiries and collaborating across departments. Worked on developing and training chatbot AI to optimize user interactions and solutions for FirstAgenda.

IT Sales Advisor at Duka

January 1, 2022 - January 1, 2023

Focused on customer service and IT support to ensure high satisfaction. Responsible for customer retention achieving a 54% save rate. Conducted needs assessment and upselling to new and existing customers.

Team Leader / Industrial Carpenter at UnikFunkis

January 1, 2020 - January 1, 2022

Oversaw quality assurance including product inspection and repairs and shared knowledge. Managed production scheduling and training of employees. Led and motivated teams ensuring their wellbeing.

Project Manager / Installer at LeeSign Creative Partner

January 1, 2019 - January 1, 2020

Managed project planning including material lists, packing, and coordination with design office. Responsible for installation scheduling, prioritization, and customer communication on projects.

Receptionist at Fitness World

January 1, 2017 - January 1, 2018

Handled customer service duties including registrations, accounting, and front desk responsibilities. Sold protein products and maintained fitness machines and center cleanliness.