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I am a Senior Product Designer with extensive experience in UX and UI design, specializing in financial services and healthcare sectors. I have a strong background in product strategy, UX research, and creating user-centered designs that improve engagement and usability. With a proven track record of leading design initiatives and collaborating cross-functionally, I thrive in delivering scalable and impactful digital experiences. My design work spans from web and mobile applications to digital marketing and AI-powered features, leveraging tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about inclusive design and accessibility, continuously advocating for user-first principles and innovation in my projects.…I am a Senior Product Designer with extensive experience in UX and UI design, specializing in financial services and healthcare sectors. I have a strong background in product strategy, UX research, and creating user-centered designs that improve engagement and usability. With a proven track record of leading design initiatives and collaborating cross-functionally, I thrive in delivering scalable and impactful digital experiences. My design work spans from web and mobile applications to digital marketing and AI-powered features, leveraging tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about inclusive design and accessibility, continuously advocating for user-first principles and innovation in my projects.

Mukul Trikha

UX Designer, UI Designer, Product Designer, +2

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I am a Senior Product Designer with extensive experience in UX and UI design, specializing in financial services and healthcare sectors. I have a strong background in product strategy, UX research, and creating user-centered designs that improve engagement and usability. With a proven track record of leading design initiatives and collaborating cross-functionally, I thrive in delivering scalable and impactful digital experiences. My design work spans from web and mobile applications to digital marketing and AI-powered features, leveraging tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about inclusive design and accessibility, continuously advocating for user-first principles and innovation in my projects.…I am a Senior Product Designer with extensive experience in UX and UI design, specializing in financial services and healthcare sectors. I have a strong background in product strategy, UX research, and creating user-centered designs that improve engagement and usability. With a proven track record of leading design initiatives and collaborating cross-functionally, I thrive in delivering scalable and impactful digital experiences. My design work spans from web and mobile applications to digital marketing and AI-powered features, leveraging tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about inclusive design and accessibility, continuously advocating for user-first principles and innovation in my projects.

Available to hire

I am a Senior Product Designer with extensive experience in UX and UI design, specializing in financial services and healthcare sectors. I have a strong background in product strategy, UX research, and creating user-centered designs that improve engagement and usability. With a proven track record of leading design initiatives and collaborating cross-functionally, I thrive in delivering scalable and impactful digital experiences.

My design work spans from web and mobile applications to digital marketing and AI-powered features, leveraging tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about inclusive design and accessibility, continuously advocating for user-first principles and innovation in my projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior Product Designer at CIBC

May 31, 2024 - August 15, 2025

Designed an AI-powered personalized self-service experience in the CIBC mobile app that increased user engagement and reduced branch and call center dependency. Led the full product design lifecycle from user research to mid-fidelity prototyping, creating over 30 screens for enrollment and campaign flows. Developed a dynamic badge and rewards system tailored to users’ banking behaviors, which encouraged repeat usage through contextually timed nudges and progress tracking.

Senior UX Designer at Co-operators

September 1, 2022 - Present

Led redesign and optimization of end-to-end user journeys for Ford Insure’s digital platforms, achieving a 20x increase in quote conversion rates within one quarter. Developed an MVP digital claims experience featuring AI chat and auto-scanning, streamlining development and reducing call center volume. Delivered a scalable Home & Auto quoting platform leading to a 52% rise in quote initiations and 46% completion rate. Enhanced enterprise design system with reusable UI components, light/dark mode support, and WCAG accessibility standards, resulting in a 25% increase in user engagement. Collaborated on improving Salesforce Marketing & CRM workflows using AI to automate opportunity creation, boosting advisor efficiency and customer engagement.

UX/UI Designer at Sun Life

June 30, 2022 - August 15, 2025

Designed a 0–1 healthcare experience for Diabetes Signature Solutions through co-creation sessions and user flow mapping, resulting in a 30% increase in user disclosures and 15% uplift in insurance conversions. Enhanced self-service tools for wealth and investment products by designing responsive and streamlined interfaces for web and mobile. Led cross-platform wealth product design ensuring UI scalability and consistency. Owned UX strategy and design for personalized campaigns and product pages, increasing user engagement by 37% via data-driven A/B testing. Improved digital marketing accessibility by applying WCAG standards and advocating inclusive design practices.

Senior UX Designer at Avidbots

June 30, 2019 - August 15, 2025

Redesigned and optimized digital experience for an autonomous cleaning robot startup, managing branding asset consistency and scalability.

Senior UX Designer at Instymeds

September 30, 2018 - August 15, 2025

Crafted end-to-end multilingual user journeys for InstyMeds’ medication dispensing system using user-centered design and UX research to enhance patient adherence and care experience.

Senior UX Designer at VSA India

September 30, 2017 - August 15, 2025

Led complete design process for Fintech and E-commerce products from discovery through launch, improving usability with iterative prototypes for seamless rollout.