Available to hire
Hi there! I’m Mulum Batshikuka, a strategic copywriter specializing in UX and performance-driven content for UK-based brands. I translate complex tech and data into clear, actionable messages that support brand and product goals. My work blends SEO, UX, and storytelling to create seamless customer experiences across channels, from email journeys to web copy.
I’m passionate about bold brand voices and scalable content systems. I’ve led full-funnel content for multiple brands, delivering measurable growth, stronger engagement, and consistent voice across campaigns while keeping a friendly, human tone.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
French
Fluent
Swahili
Beginner
Indonesian
Beginner
Work Experience
Website Copywriter at BOC Ltd
November 1, 2023 - April 1, 2025Led website copywriting for BOC Ltd and collaborated with marketing and engineering to craft high-impact product copy aligned with brand and business objectives. Ensured consistent messaging across digital touchpoints and supported SEO strategies.
Digital Content Designer at Vodafone Business
February 1, 2022 - August 1, 2023Led content transformation by unifying and rewriting the digital hub; translated complex technical data into clear, actionable messaging with SEO insights. Partnered with engineering, marketing and sales; monitored performance metrics; created UX copy and marketing assets; delivered full-funnel content (emails, product pages, in-app messages, banners).
Founder, Publisher and Editor-in-Chief at LIFT Magazine
January 1, 1999 - October 1, 2002Founded and published a cult-fav lifestyle magazine; led all editorial, production, and distribution aspects; cultivated indie publishing in Quebec.
End-to-End Copywriter at Vodafone Business
January 1, 2025 - PresentLead full-funnel email copy across multiple brands, from subject lines to CTAs; leveraged performance data and A/B testing to boost opens, clicks and conversions.
Strategic Copywriter at Vodafone Business
November 2, 2023 - April 2, 2025Led content strategy and transformation: unified and rewrote the digital hub, converting SEO insights into high-performing copy aligned with brand and business objectives. Created end-to-end email and web copy across multiple brands to drive engagement and conversions.
Website Copywriter at BOCL Ltd
February 2, 2022 - August 2, 2023Wrote website copy for multiple brands, optimized SEO, and established a consistent voice across digital properties, supporting larger digital marketing objectives.
Copywriter and PR/Customer Service at Cirque du Soleil
February 2, 2006 - June 2, 2009Independent publishing: Created and launched a cult-favorite lifestyle magazine, leading editorial, production, and distribution, while supporting PR and customer service activities and fostering indie publishing in Quebec.
Founder, Publisher & Editor-in-Chief at LIFT Magazine
January 1, 1999 - October 1, 2002Founded Lift Magazine, published and edited a lifestyle title, leading editorial, production, and distribution, and helped spark indie publishing in Quebec.
Education
Bachelor of Arts, Communications and Creative Writing at Concordia University
January 11, 2030 - April 14, 2026Bachelor of Arts, in Communication and Creative Writing at Concordia University
January 11, 2030 - April 14, 2026Qualifications
Industry Experience
Media & Entertainment, Telecommunications, Software & Internet, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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