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I am Faith Muthoni NjoKi, with over 7 years experience in product management, UI/UX designing, marketing, and virtual assistance. I possess expertise in CRM customization, user research, product development, and web development. I am driven by delivering scalable, user-focused solutions that drive business growth and user engagement. I am seeking opportunities to apply my skills in tech, design, or admin positions.…I am Faith Muthoni NjoKi, with over 7 years experience in product management, UI/UX designing, marketing, and virtual assistance. I possess expertise in CRM customization, user research, product development, and web development. I am driven by delivering scalable, user-focused solutions that drive business growth and user engagement. I am seeking opportunities to apply my skills in tech, design, or admin positions.

Faith Muthoni NjoKi

Product Designer, UI Designer, UX Designer, +1

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I am Faith Muthoni NjoKi, with over 7 years experience in product management, UI/UX designing, marketing, and virtual assistance. I possess expertise in CRM customization, user research, product development, and web development. I am driven by delivering scalable, user-focused solutions that drive business growth and user engagement. I am seeking opportunities to apply my skills in tech, design, or admin positions.…I am Faith Muthoni NjoKi, with over 7 years experience in product management, UI/UX designing, marketing, and virtual assistance. I possess expertise in CRM customization, user research, product development, and web development. I am driven by delivering scalable, user-focused solutions that drive business growth and user engagement. I am seeking opportunities to apply my skills in tech, design, or admin positions.

Available to hire

I am Faith Muthoni NjoKi, with over 7 years experience in product management, UI/UX designing, marketing, and virtual assistance. I possess expertise in CRM customization, user research, product development, and web development. I am driven by delivering scalable, user-focused solutions that drive business growth and user engagement. I am seeking opportunities to apply my skills in tech, design, or admin positions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Product Manager at Sync Innovative

October 1, 2024 - August 13, 2025

Streamlined customer service documentation frameworks, achieving an 80% reduction in implementation time and improved MVP scalability. Enhanced notification efficiency by 60% by incorporating user research insights into the product knowledge base. Collaborated with cross-disciplinary teams to design and prototype APIs that facilitated seamless business-to-customer interactions. Worked closely with stakeholders to identify business demands and developed intuitive product solutions aligned with organizational goals. Supported the product development lifecycle, from feature ideation to post-launch analysis, ensuring high-impact delivery.

Junior Product Manager & Frontend Developer at Wasiliana

August 1, 2023 - August 13, 2025

Conducted online research and led prospecting as needed. Supported the corporate Marketing and PR teams in China & West Africa with marketing content to improve brand positioning in Africa. Worked collaboratively across departments and ensured the implementation of integrated strategies. Assisted in designing the company’s logo and website.

Marketing Executive at Prescott Engineering

March 1, 2022 - August 13, 2025

Virtual Assistant | UI/UX Designer | Frontend Developer at Self-Employed (Freelance & Remote)

October 1, 2024 - Present

Managed calendar, emails, and travel bookings for multiple clients. Provided customer support via email, chat, and phone. Organized data entry, file management, and report generation. Designed and developed responsive websites using React.js, HTML & CSS, and JavaScript. Optimized website performance and user experience. Designed and redesigned user-friendly and visually appealing interfaces for web and mobile. Created high-fidelity prototypes and wireframes using Figma. Conducted user research and usability testing to improve digital products.