I am a skilled technical virtual assistant with extensive experience in administrative support, calendar management, email handling, and document organization. Over the years, I have worked remotely assisting clients in streamlining their workflows to save time and improve efficiency. My work involves coordinating between different stakeholders, managing communication, and supporting daily operations with precision and professionalism. Additionally, I have expertise in digital marketing, social media management, lead generation, and content creation. I work closely with clients to support marketing campaigns, manage CRM workflows, and conduct detailed quality checks to ensure accuracy and alignment with client goals. I continuously enhance my skills through certifications and practical project management experience to provide high-quality support to various industries.

Erick Mutuma

I am a skilled technical virtual assistant with extensive experience in administrative support, calendar management, email handling, and document organization. Over the years, I have worked remotely assisting clients in streamlining their workflows to save time and improve efficiency. My work involves coordinating between different stakeholders, managing communication, and supporting daily operations with precision and professionalism. Additionally, I have expertise in digital marketing, social media management, lead generation, and content creation. I work closely with clients to support marketing campaigns, manage CRM workflows, and conduct detailed quality checks to ensure accuracy and alignment with client goals. I continuously enhance my skills through certifications and practical project management experience to provide high-quality support to various industries.

Available to hire

I am a skilled technical virtual assistant with extensive experience in administrative support, calendar management, email handling, and document organization. Over the years, I have worked remotely assisting clients in streamlining their workflows to save time and improve efficiency. My work involves coordinating between different stakeholders, managing communication, and supporting daily operations with precision and professionalism.

Additionally, I have expertise in digital marketing, social media management, lead generation, and content creation. I work closely with clients to support marketing campaigns, manage CRM workflows, and conduct detailed quality checks to ensure accuracy and alignment with client goals. I continuously enhance my skills through certifications and practical project management experience to provide high-quality support to various industries.

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Work Experience

Vibe Administrator and Submission Support at Vibe Enhance
July 1, 2025 - August 18, 2025
Reviewed and formatted federal proposal documents to ensure compliance with submission requirements. Coordinated task assignments and workflows. Conducted detailed quality checks on proposal volumes to ensure accuracy, consistency, and completeness before submission.
Lead Generation Expert at Affluent Connections
January 1, 2024 - Present
Reviewed and qualified lead lists to ensure alignment with target client profiles and campaign requirements. Coordinated outreach schedules and managed CRM workflows to support ongoing lead generation efforts. Conducted detailed quality checks on contact data and messaging for accuracy, personalization, and consistency. Reached out to potential leads via LinkedIn, followed up with engaged leads, responded promptly to inquiries, and routed qualified prospects to the appropriate team for next steps.
Virtual Assistant Director at Llamazing Academy
January 1, 2023 - August 18, 2025
Efficiently organized the Director’s calendar by scheduling meetings and handling appointment bookings. Responded to emails, drafted professional communication, and coordinated between staff, parents, and external partners. Compiled and organized student records, staff files, and internal reports to ensure data was up-to-date and accessible for administrative decision-making.
Technical Virtual Assistant at Freelance
January 1, 2021 - Present
Provided administrative support to remote clients, assisting with day-to-day tasks such as email management, calendar scheduling, data entry, and document organization to streamline workflows and save time. Conducted research, compiled data, and prepared reports to support decision-making processes.

Education

Bachelor of Science in Information Technology at Jomo Kenyatta University of Agriculture and Technology
January 1, 2015 - January 1, 2018
Master in Digital Marketing at Max Business School
January 1, 2025 - August 18, 2025

Qualifications

University of Michigan Coursera - Writing and Editing
January 1, 2025 - December 31, 2025
Project Management Essentials
January 1, 2025 - December 31, 2025
Introduction to Google SEO
January 1, 2025 - December 31, 2025
UCDavis Review and Format Federal Proposal Documents
January 1, 2023 - August 18, 2025

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment