Available to hire
I am a detail-oriented Administrative and Customer Service professional with experience in healthcare administration and customer support. My focus is on managing patient records while providing excellent service to clients. I am currently seeking remote and part-time opportunities where I can effectively contribute my skills in administrative support and data management.
Work Experience
Locum Administrative Assistant at Raffles Hospital Pte Ltd
October 1, 2025 - March 13, 2026Provided administrative support to ensure efficient daily operations of the department. Updated patient registration information and processed medical records in accordance with hospital SOPs. Collated laboratory and radiology results for doctors’ review and follow-up. Uploaded registration forms and diagnostic reports into the EMR system. Retrieved and organized medical reports for internal use.
Part-Time Aviation Screening Officer at Certis Cisco Aviation Security Pte Ltd
December 1, 2024 - September 1, 2025Conducted security screening checks for air travelers and their belongings. Provided frontline customer service to passengers at the airport. Ensured compliance with aviation security procedures and safety protocols.
Part-Time Data Entry Assistant at Healthy Homes Marketing Pte Ltd
January 1, 2024 - May 1, 2024Performed accurate data entry and record updates in the ERP system. Maintained and verified database records to ensure accuracy. Assisted with administrative tasks to support office operations.
Clinic Assistant at Punggol Ripples Family Clinic (MaNaDr Pte Ltd)
October 1, 2021 - March 1, 2023Managed front desk operations including patient inquiries, registration, and appointment scheduling. Conducted basic patient assessments and performed ART swab tests. Prepared and dispensed medications under doctor's supervision. Processed patient payments and handled billing transactions. Managed CHAS and Medisave submissions. Maintained supplier accounts and managed clinic inventory. Reconciled daily cash and NETS collections and handled weekly bank deposits.
Customer Service Executive at Family Dental Centre Pte Ltd, Singapore
October 1, 2016 - March 1, 2019Managed customer service inquiries via phone and email. Registered new patients and updated medical records and insurance details. Scheduled and coordinated patient appointments. Processed payments and issued itemized receipts. Maintained inventory of dental supplies. Processed CHAS and insurance claims.
Dental Surgery Assistant at Balestier Dental Surgery, Singapore
August 1, 2011 - September 1, 2016Assisted dentists during procedures and treatments. Prepared dental materials, instruments, and equipment. Operated dental X-ray machines. Ensured sterilization and infection control procedures. Trained new dental assistants.
Education
Bachelor of Science in Nursing at Our Lady of Fatima University
January 1, 2005 - March 1, 2008Bachelor of Science in Nursing at Our Lady of Fatima University
January 1, 2004 - March 1, 2008Qualifications
Industry Experience
Healthcare, Professional Services
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