Available to hire
I’m Nadia, a Dutch-based professional blending customer service, teaching, writing, and creative arts to tell compelling stories and help people connect. I thrive in cross-cultural environments, translating ideas into clear, practical outcomes.
I’ve built a career across hospitality, e-commerce, volunteering, and journalism, always focusing on empathy, learning, and creative problem-solving. I’m fluent in English and Urdu, with Dutch at a conversational level, and I love turning ideas into practical outcomes.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Dutch
Advanced
English
Fluent
Urdu
Fluent
Work Experience
English Language Trainer of the hotel staff at Maison Haas Hustinx
March 1, 2024 - October 28, 2025Trains hotel staff in English language to improve communication and service delivery.
Customer Service Representative (Remote) at RITUALS via Cygnific
January 31, 2024 - January 31, 2024Delivered customer support, resolved issues, and maintained records for traceability.
Sales Professional (on-site) at It's All About Christmas - Maastricht
November 30, 2023 - November 30, 2023Executed visual merchandising plans, created appealing product displays, organized storage spaces and managed the cash counter.
Teacher Assistant – Dutch Language at S VISTA college - TAAL+
March 1, 2024 - October 28, 2025Assisted in teaching Dutch language (voluntary role).
English Language Teacher at Refugee Assistance Alliance - Florida
November 30, 2023 - November 30, 2023Taught English to refugee families to empower them with communication skills and integration.
Web Journalist at The New Federalist - Brussels
September 30, 2023 - September 30, 2023Contributed journalistic articles on European matters, culture, migration, energy, and climate change.
Web Journalist at Speaking of Europe - Brussels
September 30, 2023 - September 30, 2023Wrote articles centered around EU policies and their impact on European politics, citizens, and geopolitics.
Conversational Therapist at Stichting @ease
December 31, 2022 - December 31, 2022Listened to young minds who are experiencing difficult situations and provided counseling and advice to cope and feel positive.
English Language Trainer at Maison Haas Hustinx
March 1, 2024 - October 28, 2025Trains hotel staff in English language skills and supports cross-cultural communication.
Customer Service Representative at RITUALS via Cygnific
January 1, 2024 - January 1, 2024Delivered remote customer support, resolved issues and maintained records for traceability.
Sales Professional at It's All About Christmas - Maastricht
November 1, 2023 - November 1, 2023Executed visual merchandising plans, ensured appealing product displays, organized storage, and managed the cash counter.
English Language Teacher at Refugee Assistance Alliance - Florida
November 1, 2023 - November 1, 2023Taught English to refugee families to empower communication and community integration.
Web Journalist at The New Federalist - Brussels
September 1, 2023 - September 1, 2023Contributed journalistic articles on European matters, culture, migration, energy and climate change.
Web Journalist at Speaking of Europe - Brussels
September 1, 2023 - September 1, 2023Wrote articles on EU policies and their impact on European politics, citizens and geopolitics.
Conversational Therapist at Stichting @ease
December 1, 2022 - December 1, 2022Provided listening and counseling to young people experiencing difficult situations.
Education
MA/BA - English Literature, History & Education at University of the Punjab, Pakistan
January 1, 1994 - January 1, 1999MA/BA - English Literature, History & Education at University of the Punjab, Pakistan
January 1, 1994 - December 31, 1999Nederlands Leren Maastricht (A1-A2) at Maastricht
January 1, 2018 - December 31, 2019CELTA - Cambridge Certificate in English Language Teaching to Adults at International House London
January 1, 2022 - October 28, 2025Dutch Language - B1 at VISTA college - TAAL+
February 1, 2023 - October 28, 2025Qualifications
Digital Marketing
May 1, 2021 - October 28, 2025Wordpress
May 1, 2021 - October 28, 2025Freelancing
August 1, 2020 - October 28, 2025Graphic Design
August 1, 2020 - October 28, 2025Digital Marketing
May 1, 2021 - May 31, 2021Wordpress
May 1, 2021 - May 31, 2021Freelancing
August 1, 2020 - August 31, 2020Graphic Design
August 1, 2020 - August 31, 2020CELTA - Cambridge Certificate in English Language Teaching to Adults
January 1, 2022 - October 28, 2025Industry Experience
Education, Media & Entertainment, Professional Services, Software & Internet, Travel & Hospitality, Non-Profit Organization, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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