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I’m Marcella Torres, a versatile administrative, managerial, and IT support professional with over 10 years of experience helping executives and their teams thrive. I excel at managing multiple projects in fast-paced environments, delivering reliable support, and ensuring smooth operations from the office to the help desk. Proficient with Microsoft Office, data entry, customer service, and event planning, I’m comfortable working independently or as part of a team and enjoy turning complex requests into actionable, organized solutions.…I’m Marcella Torres, a versatile administrative, managerial, and IT support professional with over 10 years of experience helping executives and their teams thrive. I excel at managing multiple projects in fast-paced environments, delivering reliable support, and ensuring smooth operations from the office to the help desk. Proficient with Microsoft Office, data entry, customer service, and event planning, I’m comfortable working independently or as part of a team and enjoy turning complex requests into actionable, organized solutions.

Marcella Torres

Project Manager, Content Creator, Content Designer, +4

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I’m Marcella Torres, a versatile administrative, managerial, and IT support professional with over 10 years of experience helping executives and their teams thrive. I excel at managing multiple projects in fast-paced environments, delivering reliable support, and ensuring smooth operations from the office to the help desk. Proficient with Microsoft Office, data entry, customer service, and event planning, I’m comfortable working independently or as part of a team and enjoy turning complex requests into actionable, organized solutions.…I’m Marcella Torres, a versatile administrative, managerial, and IT support professional with over 10 years of experience helping executives and their teams thrive. I excel at managing multiple projects in fast-paced environments, delivering reliable support, and ensuring smooth operations from the office to the help desk. Proficient with Microsoft Office, data entry, customer service, and event planning, I’m comfortable working independently or as part of a team and enjoy turning complex requests into actionable, organized solutions.

Available to hire

I’m Marcella Torres, a versatile administrative, managerial, and IT support professional with over 10 years of experience helping executives and their teams thrive. I excel at managing multiple projects in fast-paced environments, delivering reliable support, and ensuring smooth operations from the office to the help desk.

Proficient with Microsoft Office, data entry, customer service, and event planning, I’m comfortable working independently or as part of a team and enjoy turning complex requests into actionable, organized solutions.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Administration Assistant / Website Director at Camp Sacajawea

October 1, 2007 - December 1, 2022

Voluntary role supporting Camp Director with monthly event planning; project management for all teams; assisted new members with questions; maintained staff/client data in Excel/Word; monthly website maintenance; built and updated user profiles.

Office Manager at Savoy Associates

November 1, 2016 - January 1, 2017

Three-month contract focused on filing system organization; managed telephone calls and messages; maintained reception area and break room; ensured office cleanliness and organization.

HelpDesk Manager at Asembia

February 1, 2017 - August 1, 2023

Led a team of 5 in IT Department; provided scheduling, task management, and technical support for 500-1,000 users; served as point of contact between IT and other teams; created and maintained SOPs for department and support staff; configured user profiles with Cisco, Microsoft 365 Admin Portal, Azure AD, and Active Directory; PowerShell used for account setup; managed shipping/receiving for remote users.

Home Care Provider at Help at Home

February 1, 2024 - November 1, 2025

Provided in-home care and companionship, including safety checks, grooming, meal preparation, and scheduling; coordinated with family; monitored wellbeing and reported changes.