Hi, I'm Nabilah Shams, a performance-driven digital marketer with years of experience managing cross-channel campaigns and client relationships across Southeast Asia. I turn data into action, optimizing ROAS, leading SEO partnerships, and adapting global strategies to local SEA markets. I enjoy collaborating with cross-functional teams and continuously learning about new marketing tech to drive growth.

Nabilah Shams

Hi, I'm Nabilah Shams, a performance-driven digital marketer with years of experience managing cross-channel campaigns and client relationships across Southeast Asia. I turn data into action, optimizing ROAS, leading SEO partnerships, and adapting global strategies to local SEA markets. I enjoy collaborating with cross-functional teams and continuously learning about new marketing tech to drive growth.

Available to hire

Hi, I’m Nabilah Shams, a performance-driven digital marketer with years of experience managing cross-channel campaigns and client relationships across Southeast Asia.

I turn data into action, optimizing ROAS, leading SEO partnerships, and adapting global strategies to local SEA markets. I enjoy collaborating with cross-functional teams and continuously learning about new marketing tech to drive growth.

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Language

English
Fluent
Bengali
Fluent
French
Beginner

Work Experience

Digital Marketing Specialist, SEA at Paula’s Choice Singapore (Unilever Prestige)
June 1, 2024 - September 14, 2025
Managed 6-figure budgets across Google, Meta, and TikTok for SEA markets; delivered over 3x ROAS. Executed A/B testing to improve funnel conversion and optimize audience targeting; adapted global strategies for SEA to grow first-time purchases and new customer acquisition. Led SEO partnerships to boost organic visibility and traffic for DTC sites; presented data-driven insights to leadership to influence budget allocation.
Sales, Marketing and Ecommerce Executive at Hitec Sourcing (Thakral Group), Singapore
August 1, 2021 - September 14, 2025
Drove Shopee & Lazada sales via optimized visual merchandising and targeted seasonal promotions. Collaborated with brand partners and design teams on product pages and campaign creatives. Launched on-platform livestreams and promotions to boost brand engagement and direct sales.
Senior Officer, Customer Service at DBS Bank, Singapore
June 1, 2019 - September 14, 2025
Resolved complex customer escalations, retaining key accounts and providing product feedback. Identified upsell opportunities and conveyed customer pain points to product teams to drive improvements.

Education

MSc in Marketing Science at Nanyang Business School, Nanyang Technological University
July 1, 2024 - June 1, 2025
Professional Certificate in Digital Marketing at SMU Academy, Singapore Management University
September 1, 2019 - March 1, 2020
Bachelor of Business Administration at North South University, Bangladesh
January 1, 2014 - August 1, 2017

Qualifications

MSc Marketing Science Scholarship (Merit Based)
July 1, 2024 - June 1, 2025
University Scholarship (Merit Based)
January 1, 2014 - August 1, 2017

Industry Experience

Consumer Goods, Retail, Software & Internet, Media & Entertainment, Professional Services