Hi, I’m Nadeem Issaid, a UX leader and design strategist with over 18 years of experience shaping human-centered digital products across government, technology, healthcare, and education. I blend research, information architecture, and design systems to deliver measurable results and sustainable growth. I thrive on turning complex challenges into intuitive experiences that balance user needs with business goals. I lead cross-functional teams from discovery to launch, champion accessibility and inclusive design, and build scalable solutions that empower users and stakeholders alike. I enjoy mentoring teams and shaping product strategy that drives engagement, retention, and impact.

Nadeem Issaid

Hi, I’m Nadeem Issaid, a UX leader and design strategist with over 18 years of experience shaping human-centered digital products across government, technology, healthcare, and education. I blend research, information architecture, and design systems to deliver measurable results and sustainable growth. I thrive on turning complex challenges into intuitive experiences that balance user needs with business goals. I lead cross-functional teams from discovery to launch, champion accessibility and inclusive design, and build scalable solutions that empower users and stakeholders alike. I enjoy mentoring teams and shaping product strategy that drives engagement, retention, and impact.

Available to hire

Hi, I’m Nadeem Issaid, a UX leader and design strategist with over 18 years of experience shaping human-centered digital products across government, technology, healthcare, and education. I blend research, information architecture, and design systems to deliver measurable results and sustainable growth. I thrive on turning complex challenges into intuitive experiences that balance user needs with business goals.

I lead cross-functional teams from discovery to launch, champion accessibility and inclusive design, and build scalable solutions that empower users and stakeholders alike. I enjoy mentoring teams and shaping product strategy that drives engagement, retention, and impact.

See more

Language

English
Fluent
Arabic
Fluent
French
Advanced
Dutch
Beginner

Work Experience

Head of Digital Transformation at Mission Of Palestine
January 1, 2024 - January 1, 2026
Led digital transformation and modernization of the Mission’s IT systems. Improved digital communication infrastructure and internal workflows. Developed solutions supporting security, accessibility, and operational efficiency.
User-Experience Consultant at ABCTeam
January 1, 2016 - January 1, 2024
Designed UX systems for healthcare, logistics, and civic innovation. Conducted research and prototyping for Medico (Sweden) and Skidpick (Palestine). Built UX for Sholabis, a circular-fashion sustainability platform. Developed digital ecosystems for Augusta Victoria Hospital and Red Crescent Society. Designed Nabeeh (handyman services) and MEB (media & culture). Coordinated design with developers and research teams to match business goals.
Founder — Creative Technologies at Creative Group
January 1, 2009 - January 1, 2023
Managed multi-studio operations across design, print, and creative technology. Supervised production of 18+ million printed materials over three years. Founded Al Mustawdaʿ, a platform supporting artists and media startups. Led branding, digital strategy, and creative direction for regional clients. Built partnerships across Europe and the Middle East.
Marketing & Content Officer at Hadara Technologies (Paltel Group)
January 1, 2002 - January 1, 2007
Managed digital content for Palestine’s first ISP. Founded Onlinegames.ps, reaching 18M+ monthly visits. Directed campaign design, content production, and partner coordination.
Marketing Manager at United Securities (Masrouji Group)
January 1, 2007 - January 1, 2009
Led a full corporate rebrand that ranked the firm among top performers on PEX. Built strategic partnerships with EFG Hermes and Massar Group. Introduced digital tools for real-time market updates and client engagement. Produced youth financial-literacy campaigns and radio market reports.
UX Consultant at ABCTeam
January 1, 2016 - December 31, 2024
Designed UX systems for healthcare, logistics, and civic innovation. Conducted research and prototyping for Medico (Sweden) and Skidpick (Palestine). Built UX for Sholabis, a circular-fashion sustainability platform. Developed digital ecosystems for Augusta Victoria Hospital and Red Crescent Society. Designed Nabeeh (handyman services) and MEB (media & culture). Coordinated design with developers and research teams to match business goals.
Founder at Creative Technologies (Creative Group)
January 1, 2009 - December 31, 2023
Managed multi-studio operations across design, print, and creative technology. Supervised production of 18+ million printed materials over three years. Founded Al Mustawdaʿ, a platform supporting artists and media startups. Led branding, digital strategy, and creative direction for regional clients. Built partnerships across Europe and the Middle East.
Marketing & Content Officer at Hadara Technologies (Palestine)
January 1, 2002 - December 31, 2007
Marketing & Content; Managed digital content for Palestine’s first ISP. Founded Onlinegames.ps, reaching 18M+ monthly visits. Directed campaign design, content production, and partner coordination.
Technical Support Specialist at Hadara Technologies
January 1, 2002 - December 31, 2007
Technical Support Specialist experienced in customer service and resolving Fiber and ADSL issues via phone, including troubleshooting, follow-up, and escalation.

Education

Bachelor of Business Administration (BBA) at Birzeit University — Faculty of Business and Economics
January 1, 2001 - December 31, 2008
Certified in UX Design and Research (CIU UX Program) at Université libre de Bruxelles (ULB), UCLouvain, UNamur, UMons
January 1, 2024 - April 7, 2026
Bachelor of Business Administration (BBA) at Birzeit University — Faculty of Business and Economics
January 1, 2001 - December 31, 2008
Certified UX Designer and Research at CIU UX Program (Universités: ULB, UCLouvain, UNamur, UMons)
January 1, 2024 - December 31, 2024
Selected Courses in UX Design and Research at LinkedIn Learning
January 1, 2020 - December 31, 2024

Qualifications

CIU UX Program Certification
January 1, 2024 - April 7, 2026
Bachelor of Business Administration (BBA)
January 1, 2001 - December 31, 2008
UX Design and Research Certification
January 1, 2024 - December 31, 2024
Selected LinkedIn Learning UX & Design Courses
January 1, 2020 - December 31, 2024

Industry Experience

Government, Healthcare, Software & Internet, Media & Entertainment, Education, Professional Services, Other