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Marketing and event coordination professional with 8 years of banking-industry experience, delivering impactful results through innovative thinking, collaboration, and strong customer service. Maintains high professionalism, adaptability, and continuous improvement, with expertise in customer relationship management and presenting products aligned to customer needs. Skilled in daily operations and administrative tasks, ensuring smooth functioning and compliance, including reconciliation of government fund distributions. Also experienced in sales development, managed service support, and customer event execution to gather feedback and strengthen relationships.…Marketing and event coordination professional with 8 years of banking-industry experience, delivering impactful results through innovative thinking, collaboration, and strong customer service. Maintains high professionalism, adaptability, and continuous improvement, with expertise in customer relationship management and presenting products aligned to customer needs. Skilled in daily operations and administrative tasks, ensuring smooth functioning and compliance, including reconciliation of government fund distributions. Also experienced in sales development, managed service support, and customer event execution to gather feedback and strengthen relationships.

Nad ia W ula n d ari

Marketing Strategist, Event Visualizer, AI Trainer, +4

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Marketing and event coordination professional with 8 years of banking-industry experience, delivering impactful results through innovative thinking, collaboration, and strong customer service. Maintains high professionalism, adaptability, and continuous improvement, with expertise in customer relationship management and presenting products aligned to customer needs. Skilled in daily operations and administrative tasks, ensuring smooth functioning and compliance, including reconciliation of government fund distributions. Also experienced in sales development, managed service support, and customer event execution to gather feedback and strengthen relationships.…Marketing and event coordination professional with 8 years of banking-industry experience, delivering impactful results through innovative thinking, collaboration, and strong customer service. Maintains high professionalism, adaptability, and continuous improvement, with expertise in customer relationship management and presenting products aligned to customer needs. Skilled in daily operations and administrative tasks, ensuring smooth functioning and compliance, including reconciliation of government fund distributions. Also experienced in sales development, managed service support, and customer event execution to gather feedback and strengthen relationships.

Available to hire

Marketing and event coordination professional with 8 years of banking-industry experience, delivering impactful results through innovative thinking, collaboration, and strong customer service. Maintains high professionalism, adaptability, and continuous improvement, with expertise in customer relationship management and presenting products aligned to customer needs.

Skilled in daily operations and administrative tasks, ensuring smooth functioning and compliance, including reconciliation of government fund distributions. Also experienced in sales development, managed service support, and customer event execution to gather feedback and strengthen relationships.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Beginner

Beginner

Language

English

Advanced

Korean

Intermediate

Work Experience

Sales Development Officer at PT Bank Tabungan Negara (Persero) Tbk

January 1, 2020 - Present

Developed and implemented engaging payroll programs tailored to target market needs and increased user adoption. Provided good customer service while maintaining strong cooperation with customers, presenting products and anticipating their needs to build lasting relationships. Managed daily operational and administrative tasks, ensuring smooth performance and compliance with company standards, including daily reconciliation of government fund distributions. Contributed to sales development activities and supported ongoing customer-facing engagement.

Sales Development Officer at PT Bank Tabungan Negara (Persero)

January 1, 2020 - Present

Developed and implemented engaging payroll programs aligned with target market needs and increased users. Provided good customer service while maintaining good cooperation. Presented products to customers, identified their needs, and maintained strong customer relationships. Handled daily operations and administrative tasks to ensure smooth functioning and compliance with company standards, including daily reconciliation of government fund distribution.

Private Corporate and Others Office Account Executive of Managed Services at Soft Skills

October 1, 2017 - December 1, 2020

Built and maintained strong client relationships through proactive follow-ups. Collaborated with cross-functional teams and supported branch activity operations. Maintained up-to-date knowledge of banking policies and compliance regulations. Organized and executed events for customer gatherings.

Office of Account Executive of Managed Services at PT Jati Piranti Solution (and others)

October 1, 2017 - February 1, 2020

Built and maintained strong client relationships through proactive follow-ups. Collaborated with cross-functional teams and supported branch activity operations. Maintained up-to-date knowledge of banking policies and compliance regulations (as described). Organized and executed events for customer gatherings.

Sales Development Officer at PT Jati Piranti Solusindo

August 1, 2016 - August 1, 2017

Identified business needs and proposed managed services solutions, including cloud hosting, infrastructure support, and helpdesk outsourcing. Managed end-to-end client relationships for managed IT services, ensuring service delivery aligned with SLAs and client expectations. Upsold and cross-sold value-added services to existing clients. Negotiated contracts, renewals, and service-level agreements to ensure mutually beneficial terms.

Sales Development Officer at PT Jati Piranti Solution

August 1, 2016 - August 1, 2017

Identified business needs and proposed managed service solutions, including cloud hosting, infrastructure support, and helpdesk outsourcing. Managed end-to-end client relationships for managed IT services to ensure service delivery aligns with SLAs and client expectations. Upsold and cross-sold value-added services to existing clients. Negotiated contracts, renewals, and service-level agreements (SLAs) to ensure mutually beneficial terms.