Alinafe Nakoma
I am a proactive administrative professional with experience in customer service, front office operations and client relationship management.
About
I am a proactive administrative professional with experience in customer service, front office operations and client relationship management. I have learned to handle inquiries across multiple communication channels and to schedule meetings, maintain records, and provide practical solutions to client concerns. I also have experience in content creation and social media management, and I know how to navigate various social media platforms to support engagement and brand presence.
- 2 years' experience
- Joined January 2026
Industry experience
- Professional Services
- Healthcare
- Education
- Media & Entertainment
Work experience
Face-to-face inquiries from clients in a professional and courteous manner; Responded to client calls, messages and emails promptly; Scheduled and coordinated meetings between clients and management; Conducted regular client follow-ups to ensure satisfaction and service continuity; Assisted clients in resolving issues and provided solutions or referrals.
Education
Certifications and awards
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