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I am a proactive administrative professional with experience in customer service, front office operations and client relationship management. I have learned to handle inquiries across multiple communication channels and to schedule meetings, maintain records, and provide practical solutions to client concerns. I also have experience in content creation and social media management, and I know how to navigate various social media platforms to support engagement and brand presence.…I am a proactive administrative professional with experience in customer service, front office operations and client relationship management. I have learned to handle inquiries across multiple communication channels and to schedule meetings, maintain records, and provide practical solutions to client concerns. I also have experience in content creation and social media management, and I know how to navigate various social media platforms to support engagement and brand presence.

Alinafe Nakoma

Content Creator, Social Media Manager, Copywriter, +1

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I am a proactive administrative professional with experience in customer service, front office operations and client relationship management. I have learned to handle inquiries across multiple communication channels and to schedule meetings, maintain records, and provide practical solutions to client concerns. I also have experience in content creation and social media management, and I know how to navigate various social media platforms to support engagement and brand presence.…I am a proactive administrative professional with experience in customer service, front office operations and client relationship management. I have learned to handle inquiries across multiple communication channels and to schedule meetings, maintain records, and provide practical solutions to client concerns. I also have experience in content creation and social media management, and I know how to navigate various social media platforms to support engagement and brand presence.

Available to hire

I am a proactive administrative professional with experience in customer service, front office operations and client relationship management. I have learned to handle inquiries across multiple communication channels and to schedule meetings, maintain records, and provide practical solutions to client concerns. I also have experience in content creation and social media management, and I know how to navigate various social media platforms to support engagement and brand presence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Administrative Assistant at Fundo Payhub

May 3, 2023 - September 30, 2025

Face-to-face inquiries from clients in a professional and courteous manner; Responded to client calls, messages and emails promptly; Scheduled and coordinated meetings between clients and management; Conducted regular client follow-ups to ensure satisfaction and service continuity; Assisted clients in resolving issues and provided solutions or referrals.