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I am detail-oriented and driven, with a proven track record of successfully delivering products and contributing to business growth. I specialize in IT application ownership, project management, and technology operations within terminal and maritime industries. My experience includes governance, compliance, maintenance, and user training, and I thrive in roles where I can oversee projects and ensure continuous improvement. I am passionate about leveraging technology to enhance operational efficiency and user experience. I enjoy solving challenges related to data analysis and process management, and I am eager to continue developing my skills in the IT and logistics sectors while contributing positively to organizational goals.…I am detail-oriented and driven, with a proven track record of successfully delivering products and contributing to business growth. I specialize in IT application ownership, project management, and technology operations within terminal and maritime industries. My experience includes governance, compliance, maintenance, and user training, and I thrive in roles where I can oversee projects and ensure continuous improvement. I am passionate about leveraging technology to enhance operational efficiency and user experience. I enjoy solving challenges related to data analysis and process management, and I am eager to continue developing my skills in the IT and logistics sectors while contributing positively to organizational goals.

Nahla Mellouki

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I am detail-oriented and driven, with a proven track record of successfully delivering products and contributing to business growth. I specialize in IT application ownership, project management, and technology operations within terminal and maritime industries. My experience includes governance, compliance, maintenance, and user training, and I thrive in roles where I can oversee projects and ensure continuous improvement. I am passionate about leveraging technology to enhance operational efficiency and user experience. I enjoy solving challenges related to data analysis and process management, and I am eager to continue developing my skills in the IT and logistics sectors while contributing positively to organizational goals.…I am detail-oriented and driven, with a proven track record of successfully delivering products and contributing to business growth. I specialize in IT application ownership, project management, and technology operations within terminal and maritime industries. My experience includes governance, compliance, maintenance, and user training, and I thrive in roles where I can oversee projects and ensure continuous improvement. I am passionate about leveraging technology to enhance operational efficiency and user experience. I enjoy solving challenges related to data analysis and process management, and I am eager to continue developing my skills in the IT and logistics sectors while contributing positively to organizational goals.

Available to hire

I am detail-oriented and driven, with a proven track record of successfully delivering products and contributing to business growth. I specialize in IT application ownership, project management, and technology operations within terminal and maritime industries. My experience includes governance, compliance, maintenance, and user training, and I thrive in roles where I can oversee projects and ensure continuous improvement.

I am passionate about leveraging technology to enhance operational efficiency and user experience. I enjoy solving challenges related to data analysis and process management, and I am eager to continue developing my skills in the IT and logistics sectors while contributing positively to organizational goals.

Skills

Experience Level

Microsoft Office

Expert

Azure

Expert

Language

Arabic

Fluent

French

Fluent

Spanish; Castilian

Fluent

English

Fluent

Work Experience

IT Service Owner (Application Owner) at Confidential

January 1, 2023 - Present

Responsible for governance and compliance, ensuring adherence to policies, standards, and security requirements. Managed maintenance activities including updates, troubleshooting, and usability enhancements. Oversaw project management, contracts, and user training to drive successful IT application delivery at terminal operations.

Associate Technology Operations at Confidential

December 31, 2022 - August 8, 2025

Provided technical assistance for Confluence and MAVIM tools via Service Desk support. Managed process compliance and continuous improvement efforts. Acted as a subject matter expert in system processes to enhance operational efficiency and support user needs.

Contribution Data Analyst - Interim at Confidential

December 31, 2020 - August 8, 2025

Handled the delivery of Terminal KPIs data and ensured accuracy of vessel reporting in coordination with operations teams. Played a key role in data analysis and process support within maritime terminal operations.