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I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara. I work well in team settings and independently, and I’m passionate about delivering exceptional customer service while building strong client relationships. I’m organized, reliable, and motivated to grow my merchandising and clienteling skills. I excel at stock management, in-store presentation, and tailoring service to meet high-end clients’ needs, driving loyalty and repeat business.…I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara. I work well in team settings and independently, and I’m passionate about delivering exceptional customer service while building strong client relationships. I’m organized, reliable, and motivated to grow my merchandising and clienteling skills. I excel at stock management, in-store presentation, and tailoring service to meet high-end clients’ needs, driving loyalty and repeat business.

Naitihan Perez Fernandez

Merchandiser, Social Media Manager, Marketing Strategist, +2

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I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara. I work well in team settings and independently, and I’m passionate about delivering exceptional customer service while building strong client relationships. I’m organized, reliable, and motivated to grow my merchandising and clienteling skills. I excel at stock management, in-store presentation, and tailoring service to meet high-end clients’ needs, driving loyalty and repeat business.…I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara. I work well in team settings and independently, and I’m passionate about delivering exceptional customer service while building strong client relationships. I’m organized, reliable, and motivated to grow my merchandising and clienteling skills. I excel at stock management, in-store presentation, and tailoring service to meet high-end clients’ needs, driving loyalty and repeat business.

Available to hire

I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara. I work well in team settings and independently, and I’m passionate about delivering exceptional customer service while building strong client relationships.

I’m organized, reliable, and motivated to grow my merchandising and clienteling skills. I excel at stock management, in-store presentation, and tailoring service to meet high-end clients’ needs, driving loyalty and repeat business.

Skills

Microsoft Office

Presentation Design

Experience Level

Microsoft Office

Expert

Presentation Design

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Personal Shopper at Harrods

December 1, 2023 - October 29, 2025

Delivered highly personalized shopping experiences to high-profile clients; organized exclusive private shopping appointments; ensured a seamless checkout and post-sale follow-up; built a loyal high-value client base.

Sales Assistant at Max Mara (London, Harrods)

December 1, 2023 - December 1, 2023

Developed in-depth product knowledge to advise clients; delivered exceptional customer service; drove premium client experiences; maintained window displays and stock levels; supported high profile clients.

Sales Assistant at Frank Nqamani

August 1, 2023 - August 1, 2023

Developed in-depth product knowledge to advise clients; delivered exceptional customer service; built and maintained a loyal client base; managed stock levels and store presentation; assisted with visual merchandising; supported team with daily operations.