NP

Naitihan Perez Fernandez

Available to hire

I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara.

About

I am an ambitious, quick-learning Sales Assistant with a track record in luxury retail environments, including Harrods and Max Mara. I work well in team settings and independently, and I’m passionate about delivering exceptional customer service while building strong client relationships.

I’m organized, reliable, and motivated to grow my merchandising and clienteling skills. I excel at stock management, in-store presentation, and tailoring service to meet high-end clients’ needs, driving loyalty and repeat business.

  • 1 year's experience
  • Joined October 2025

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Retail
  • Media & Entertainment

Work experience

Personal Shopper · HarrodsDec 2023 – Oct 2025 · 1 yr 11 mos

Delivered highly personalized shopping experiences to high-profile clients; organized exclusive private shopping appointments; ensured a seamless checkout and post-sale follow-up; built a loyal high-value client base.

Sales Assistant · Max Mara (London, Harrods)Dec 2023 – Dec 2023 · 1 mo

Developed in-depth product knowledge to advise clients; delivered exceptional customer service; drove premium client experiences; maintained window displays and stock levels; supported high profile clients.

Sales Assistant · Frank NqamaniAug 2023 – Aug 2023 · 1 mo

Developed in-depth product knowledge to advise clients; delivered exceptional customer service; built and maintained a loyal client base; managed stock levels and store presentation; assisted with visual merchandising; supported team with daily operations.

Education

High School Diploma · High School2030 – 2025

Certifications and awards

First Aid AED2030 – 2025

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