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Hello, I'm Wolotu Nancy, a remote-ready Customer Service and Virtual Assistance professional with hands-on experience providing administrative support, managing client communications, and resolving customer inquiries. I excel at scheduling, data entry, email management, and working with CRM systems to keep operations smooth and clients satisfied. I thrive in fast-paced environments, stay organized under pressure, and collaborate well with teams or work independently to deliver timely, high-quality service. My strengths include active communication, problem solving, and a commitment to delivering excellent client experiences.…Hello, I'm Wolotu Nancy, a remote-ready Customer Service and Virtual Assistance professional with hands-on experience providing administrative support, managing client communications, and resolving customer inquiries. I excel at scheduling, data entry, email management, and working with CRM systems to keep operations smooth and clients satisfied. I thrive in fast-paced environments, stay organized under pressure, and collaborate well with teams or work independently to deliver timely, high-quality service. My strengths include active communication, problem solving, and a commitment to delivering excellent client experiences.

WULOTU NANCY

Content Creator, Content Producer, Web Designer

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Hello, I'm Wolotu Nancy, a remote-ready Customer Service and Virtual Assistance professional with hands-on experience providing administrative support, managing client communications, and resolving customer inquiries. I excel at scheduling, data entry, email management, and working with CRM systems to keep operations smooth and clients satisfied. I thrive in fast-paced environments, stay organized under pressure, and collaborate well with teams or work independently to deliver timely, high-quality service. My strengths include active communication, problem solving, and a commitment to delivering excellent client experiences.…Hello, I'm Wolotu Nancy, a remote-ready Customer Service and Virtual Assistance professional with hands-on experience providing administrative support, managing client communications, and resolving customer inquiries. I excel at scheduling, data entry, email management, and working with CRM systems to keep operations smooth and clients satisfied. I thrive in fast-paced environments, stay organized under pressure, and collaborate well with teams or work independently to deliver timely, high-quality service. My strengths include active communication, problem solving, and a commitment to delivering excellent client experiences.

Available to hire

Hello, I’m Wolotu Nancy, a remote-ready Customer Service and Virtual Assistance professional with hands-on experience providing administrative support, managing client communications, and resolving customer inquiries. I excel at scheduling, data entry, email management, and working with CRM systems to keep operations smooth and clients satisfied.

I thrive in fast-paced environments, stay organized under pressure, and collaborate well with teams or work independently to deliver timely, high-quality service. My strengths include active communication, problem solving, and a commitment to delivering excellent client experiences.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Beginner

Work Experience

Customer Service & Virtual Assistant at Luxury Gold

June 1, 2024 - Present

Respond to customer inquiries via phone, email, and live chat. Manage client calendars, schedule meetings, and send reminders. Organize and maintain files, documents, and digital records. Draft professional emails and communications for clients. Enter and update data accurately in CRM and project management tools. Escalate complex issues following company protocols.

Customer Support Assistant at Register God International School

May 1, 2023 - May 1, 2024

Assisted with customer inquiries and administrative tasks for the school. Managed student records, documents, and communications. Supported teachers and staff with scheduling, data entry, and documentation. Maintained accurate records in the school’s management system. Provided professional service to students, parents, and staff.