Napasorn Ketkomol
I’m a postgraduate student in Supply Chain Management and Marketing Management in Toronto, with practical experience coordinating social media, supporting customers, and using customer feedback to improve services.
About
I’m a postgraduate student in Supply Chain Management and Marketing Management in Toronto, with practical experience coordinating social media, supporting customers, and using customer feedback to improve services. I’m comfortable working with data like Google review insights, researching trends and competitors, and translating findings into clear weekly reports for better marketing decisions.
I’ve also built hands-on experience through roles in hospitality and internships, including managing social media messaging and content schedules, coordinating day-to-day service, and assisting with stock handling. I enjoy collaborating in multicultural environments and bring strong communication skills, a customer-first mindset, and a growing skill set in both marketing and operations.
- 6 years' experience
- Joined September 2026
Industry experience
- Consumer Goods
- Media & Entertainment
- Retail
- Transportation & Logistics
- Travel & Hospitality
Work experience
Provided high-quality food and service to customers, ensuring orders were handled with care and delivered consistently. Managed stock activities including receiving deliveries and putting away inventory. Supported customer service by answering phone calls and taking orders accurately to maintain smooth restaurant operations.
Researched marketing trends, social channels, and relevant influencers to identify opportunities for improving visibility and engagement. Developed weekly reporting based on Google review insights and presented findings to support data-driven decisions for service improvements and marketing campaigns.
Created marketing content and planned posting schedules across social media platforms. Managed online conversations by responding to messages and engaging with audiences professionally. Coordinated day-to-day social media communications to strengthen brand presence and customer interaction.
Education
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