I am a motivated and adaptable professional with experience in technical support, customer service, and education, complemented by a background in creative fashion and costume design. I excel at troubleshooting, communication, and problem-solving in fast-paced, customer-focused environments, and I’m fluent in Greek and English, with a passion for continuous learning and delivering excellent user experiences. My studies in Creative Design and Fashion and hands-on work in costume and wardrobe design, along with teaching roles in acrobatics and preschool programs, have shaped my collaborative, hands-on approach. I enjoy turning ideas into tangible results and delivering high-quality experiences for clients and learners.

Athanasia Zarogianni

I am a motivated and adaptable professional with experience in technical support, customer service, and education, complemented by a background in creative fashion and costume design. I excel at troubleshooting, communication, and problem-solving in fast-paced, customer-focused environments, and I’m fluent in Greek and English, with a passion for continuous learning and delivering excellent user experiences. My studies in Creative Design and Fashion and hands-on work in costume and wardrobe design, along with teaching roles in acrobatics and preschool programs, have shaped my collaborative, hands-on approach. I enjoy turning ideas into tangible results and delivering high-quality experiences for clients and learners.

Available to hire

I am a motivated and adaptable professional with experience in technical support, customer service, and education, complemented by a background in creative fashion and costume design. I excel at troubleshooting, communication, and problem-solving in fast-paced, customer-focused environments, and I’m fluent in Greek and English, with a passion for continuous learning and delivering excellent user experiences.

My studies in Creative Design and Fashion and hands-on work in costume and wardrobe design, along with teaching roles in acrobatics and preschool programs, have shaped my collaborative, hands-on approach. I enjoy turning ideas into tangible results and delivering high-quality experiences for clients and learners.

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Experience Level

Intermediate

Language

Greek, Modern
Fluent
English
Fluent
Spanish; Castilian
Beginner

Work Experience

IT Support Agent at Teleperformance
September 1, 2024 - Present
Provided first level technical support to English-speaking users worldwide, resolving issues via phone, chat and email; maintained high CSAT, tracked and escalated issues using ticketing systems (e.g., Zendesk), and ensured SLA adherence.
Acrobatics Teacher at Move Up Pefka
September 1, 2022 - June 1, 2024
Taught acrobatics in a structured program, developing lesson plans and ensuring safe, engaging classes.
Gymnastics Coach at Diagoras
September 1, 2020 - June 1, 2021
Coached gymnastics in group and preschool settings, supported student development and performance readiness.
Acrokids Teacher at Acrobuzz by Gregorio Corpidis
October 1, 2019 - April 1, 2020
Graduate of a Professional Class on Acrobat Expression and assisted as a teacher for kids’ classes as part of practical training.
Recreational Team Member and Cloakroom Manager at Skouras Camp
July 1, 2018 - August 1, 2022
Managed cloakroom operations and supported recreational activities at the camp.

Education

Bachelor's Degree in Creative Design and Fashion at International Hellenic University
September 1, 2020 - September 1, 2025

Qualifications

Professional Class on Acrobat Expression
January 11, 2030 - July 3, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Manufacturing, Retail

Experience Level

Intermediate

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