AZ

Athanasia Zarogianni

Available to hire

I am a motivated and adaptable professional with experience in technical support, customer service, and education, complemented by a background in creative fashion and costume design.

About

I am a motivated and adaptable professional with experience in technical support, customer service, and education, complemented by a background in creative fashion and costume design. I excel at troubleshooting, communication, and problem-solving in fast-paced, customer-focused environments, and I’m fluent in Greek and English, with a passion for continuous learning and delivering excellent user experiences.

My studies in Creative Design and Fashion and hands-on work in costume and wardrobe design, along with teaching roles in acrobatics and preschool programs, have shaped my collaborative, hands-on approach. I enjoy turning ideas into tangible results and delivering high-quality experiences for clients and learners.

  • 8 years' experience
  • Joined July 2026

Languages

  • Greek, ModernFluent
  • EnglishFluent
  • Spanish; CastilianBeginner

Industry experience

  • Media & Entertainment
  • Education
  • Professional Services
  • Manufacturing
  • Retail

Work experience· 5 roles

IT Support Agent · TeleperformanceSep 2024 – Present · 2 yrs 3 mos

Provided first level technical support to English-speaking users worldwide, resolving issues via phone, chat and email; maintained high CSAT, tracked and escalated issues using ticketing systems (e.g., Zendesk), and ensured SLA adherence.

Acrobatics Teacher · Move Up PefkaSep 2022 – Jun 2024 · 1 yr 10 mos

Taught acrobatics in a structured program, developing lesson plans and ensuring safe, engaging classes.

Gymnastics Coach · DiagorasSep 2020 – Jun 2021 · 10 mos

Coached gymnastics in group and preschool settings, supported student development and performance readiness.

Acrokids Teacher · Acrobuzz by Gregorio CorpidisOct 2019 – Apr 2020 · 7 mos
Recreational Team Member and Cloakroom Manager · Skouras CampJul 2018 – Aug 2022 · 4 yrs 2 mos

Education

Bachelor's Degree in Creative Design and Fashion · International Hellenic University2020 – 2025

Certifications and awards

Professional Class on Acrobat Expression2030 – 2026

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