Insegnamento d'inglese e spagnolo come lingua straniera (adulti, adolescenti) in presenza e online; progettazione di lezioni coinvolgenti; sviluppo di attività di intercultural communication; definizione di programmi didattici su misura.

Au Pair / Assistente Familiare at Cultural Care Au Pair

Assistenza quotidiana a due bambini in una famiglia ospitante negli Stati Uniti; organizzazione di attività, supporto all'ambiente domestico e promozione di una routine sicura e stimolante.

Agente Service One at Service One

Gestione delle richieste; contatto con i clienti tramite canali telefonici e digitali; supporto alle comunicazioni interne e aggiornamento di profili e report.

Freelance Translator and Editor at Self-employed

Remote translation, editing, and proofreading across healthcare, education, social services, and marketing; ensure accuracy, consistency, and clarity; evaluate and fact-check AI-generated content in English, Spanish, and Italian; perform post-layout review and LQA per client guidelines (MS Word, PDF, comment tools); annotate sensitive information (PII); test video game content in-house.

In-house Linguist at Delsur Translation

Created and maintained style guides, term bases, and translation memories across multilingual projects. Translated and reviewed documents in corporate communications, public notices, healthcare, education, and social services. Translated, edited, and synchronized subtitles for institutional, educational, and trailer videos. Provided feedback on language use and structure to vendors and external teams via scorecards. Conducted LQA, brand analysis, and RCA in response to client feedback. Reviewed human and AI-generated content for Marketing. Tested CAT tools and performed technical link checks for surveys and websites.

Service One Agent at Jumeirah Marsa Al Arab Hotel

Handled guests’ requests and inquiries via phone calls and digital channels, ensuring prompt and personalized service. Coordinated restaurant reservations, requests, and reports through the hotel’s internal systems. Facilitated communication among internal departments to maintain a seamless guest experience. Updated guests’ profiles on Opera and other internal systems. Documented service inconsistencies and created reports of opportunities for growth.

Cultural Care Au Pair at Cultural Care Au Pair

Provided daily care and emotional support to two young children in a U.S.-based family. Created a calm, structured environment and adapted to a new culture, language, and family dynamic. Maintained clear communication with parents and became a trusted presence in their household. Discussed children’s progress and concerns to collaborate as a parenting team.

Language Educator at CID I / SEITZ / ISFICANA

In-person English and Spanish tutoring as a second language to adults, teens, and children in group and private settings (including business contexts). Designed engaging lessons to build speaking confidence, active listening, and intercultural communication. Identified individual strengths and learning styles to tailor instructional methods. Curated curricula to adapt to technical English needs aligned with students’ goals.