Available to hire
I am a friendly and experienced customer service professional with a Bachelor of Arts in History. I focus on creating positive interactions with the public by emphasizing courtesy and patience.
I have been consistently praised by my supervisors, colleagues and customers for delivering a pleasant and efficient experience, while handling occasionally difficult clients. My background includes seasonal and part-time roles at Longwood Gardens and Acme Markets, where I provided directions, information, and a friendly, approachable face, and I have experience handling data entry tasks and cashier duties in fast-paced environments.
Language
French
Intermediate
Work Experience
Guest Service Associate at Longwood Gardens
January 1, 2018 - January 1, 2018Seasonal position providing information and directions to visitors, performing cleaning duties, and assisting park staff.
Data Entry at Highmark (via neurodiverse staffing agency)
April 1, 2020 - April 1, 2020Finding and correcting data errors in an office environment.
Cashier at Acme Markets (Newtown Square)
August 1, 2024 - August 1, 2024Scanned and bagged groceries, beer and wine; maintained friendly, approachable service and supported store operations.
Public-facing/Seasonal Staff at Longwood Gardens
August 1, 2024 - August 1, 2024Seasonal position as a public-facing team member; provided directions and information to visitors, supported park operations.
Guest Service Associate at Longwood Gardens
January 31, 2018 - January 31, 2018Gave directions and provided information to visitors; performed cleaning duties; assisted park staff.
Data Entry at Highmark (via neurodiverse staffing agency)
March 1, 2020 - March 1, 2020Finding and correcting data errors in an office environment.
Cashier at Acme Markets (Newtown Square)
June 1, 2024 - June 1, 2024Scanned and bagged groceries, beer and wine; provided a friendly and approachable face for Acme and its parent company Albertsons Inc.
Seasonal Guest Services at Longwood Gardens
August 1, 2024 - August 1, 2024Seasonal role serving as the public face; gave directions and information to visitors; performed cleaning duties; assisted park staff.
Personal Aid (Volunteer) at Eldernet Assistance Program
December 31, 2011 - December 31, 2011Helped an elderly blind woman with organizing and reading mail.
Personal Aid (Volunteer) at Eldernet Assistance Program
December 31, 2016 - December 31, 2016Performed household chores and provided emotional support for an elderly woman with a respiratory illness.
Guidance Services - Volunteer at Prysm (LGBTA Youth Center)
December 31, 2016 - December 31, 2016Chaperoned events, led discussions and group guidance sessions.
Phone Bank Organizational Assistant at PA Competes
October 31, 2015 - October 31, 2015Phone bank organizational assistance for the campaign.
Education
Bachelor of Arts at West Chester University
January 11, 2030 - January 1, 2015Bachelor of Arts at West Chester University
January 11, 2030 - January 1, 2015Qualifications
Industry Experience
Retail, Education, Healthcare, Professional Services, Media & Entertainment, Non-Profit Organization
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