Next availability:
September 21, 2026
I’m Natalie Cipriani, a creative marketing and social media storyteller with a strong foundation in art, communication, and digital content. I enjoy planning and producing platform-specific content, building engagement-focused campaigns, and turning insights from performance metrics into smarter strategy for what to post next.
Across my roles, I’ve managed social media calendars, created and edited content, and supported campus-wide promotions through channels like Instagram, TikTok, LinkedIn, and Facebook. I also bring visual storytelling skills from photography and design tools, and I’m comfortable collaborating with stakeholders, organizing workflows, and balancing multiple priorities in deadline-driven environments.
Experience Level
Language
Work Experience
Data & Billing Associate at Pacific Backflow
June 8, 2026 - Present● Manage high-volume data entry and documentation with strong attention to detail and accuracy (ServiceTitan CRM)
● Maintain organized digital records across multiple systems and workflows
● Support client-facing communications through invoicing, service documentation, and operational coordination
● Manage multiple priorities while maintaining accuracy and meeting time-sensitive deadlines
Salesforce Intern at The Carrera Agency
July 1, 2024 - May 31, 2026Collaborated with internal users to gather requirements and improve digital workflows during the transition to Salesforce Lightning. Created reports and dashboards to monitor activity and performance. Assisted with data organization and cleanup to improve accuracy and usability of client records. Developed and tested chatbot prototypes to help users efficiently access and interpret database information. Collaborated with team members on automation projects designed to streamline communication and reporting processes.
Marketing & Content Coordinator at United States Univeristy
June 17, 2024 - Present● Manage social media content and digital communications (Loomly) to strengthen the university’s online presence and
engage student audiences
● Develop, edit, and schedule platform-specific content aligned with organizational messaging, campaigns, and
audience needs (Canva)
● Coordinate content calendars and campaign timelines to ensure consistent and timely publishing (Notion)
● Monitor engagement and performance metrics to identify trends and inform future content strategies
● Support university-wide campaigns and commencement promotions through social media content and promotional
materials
● Capture and organize photography for marketing, social media, and digital storytelling
● Collaborate with internal stakeholders to gather content and develop communications supporting institutional
initiatives
Lead Marketing Student Assistant at CSUSM Career Center
August 28, 2023 - May 15, 2026● Executed multi-channel marketing campaigns promoting career resources, programs, and events to 17,000+ students
● Developed and managed social media content calendars and promotional materials supporting student engagement
initiatives
● Created social media copy and visual content tailored to student audiences across digital platforms (Instagram, Tiktok,
Linkedin)
● Monitored social media performance and compiled engagement reports to evaluate campaign effectiveness
● Collaborated with campus departments and partners to gather stories, content, and information for promotional
campaigns
● Supported large-scale events with up to 500 attendees through promotional communications, event coverage, and
coordination
● Developed promotional content for CSUSM Giving Day and Cougar Closet initiatives, using storytelling and digital
outreach to raise awareness of student needs and encourage philanthropic support (Adobe Express)
● Captured and organized event photography and visual assets for marketing and social media use
● Brainstormed and designed merchandise tailored to the Career Center (Adobe Illustrator)
Education
Bachelor of Arts in Art, Media, and Design at California State University San Marcos
January 11, 2030 - May 1, 2026● Minor in Communication
● Cumulative GPA: 3.99 | Summa Cum Laude | Dean's List 8 Semesters
Qualifications
Industry Experience
Education, Media & Entertainment, Non-Profit Organization, Professional Services
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