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Totally I have 12 + years in software quality assurance. Deep knowledge of development cycle for mobile, web, desktop applications. I have worked equally in both startups and established companies. In my last job as the QA Team Lead Engineer I got familiar with Salesforce, a widely used CRM tool. All projects at Routine Automation were based on this cloud-based platform that provides software and services. Mainly worked with Sales and Service clouds. As QA Team Lead Engineer I was responsible for: test plan creation, manual testing (smoke, acceptance, regression etc). Each sprint I demonstrated intermediate result of project implementation, supported developers on the identification of bugs, helped them to understand what exactly should be fixed. Reviewed automation test results. Used Chrome Dev tools. Managed QA team. As BA I was working with: specifications, created User stories & tasks for developers, discussed all related questions with development team & customers. Created acceptance criteria. Had regular communication with customers.…Totally I have 12 + years in software quality assurance. Deep knowledge of development cycle for mobile, web, desktop applications. I have worked equally in both startups and established companies. In my last job as the QA Team Lead Engineer I got familiar with Salesforce, a widely used CRM tool. All projects at Routine Automation were based on this cloud-based platform that provides software and services. Mainly worked with Sales and Service clouds. As QA Team Lead Engineer I was responsible for: test plan creation, manual testing (smoke, acceptance, regression etc). Each sprint I demonstrated intermediate result of project implementation, supported developers on the identification of bugs, helped them to understand what exactly should be fixed. Reviewed automation test results. Used Chrome Dev tools. Managed QA team. As BA I was working with: specifications, created User stories & tasks for developers, discussed all related questions with development team & customers. Created acceptance criteria. Had regular communication with customers.

Natalia Butenko

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Totally I have 12 + years in software quality assurance. Deep knowledge of development cycle for mobile, web, desktop applications. I have worked equally in both startups and established companies. In my last job as the QA Team Lead Engineer I got familiar with Salesforce, a widely used CRM tool. All projects at Routine Automation were based on this cloud-based platform that provides software and services. Mainly worked with Sales and Service clouds. As QA Team Lead Engineer I was responsible for: test plan creation, manual testing (smoke, acceptance, regression etc). Each sprint I demonstrated intermediate result of project implementation, supported developers on the identification of bugs, helped them to understand what exactly should be fixed. Reviewed automation test results. Used Chrome Dev tools. Managed QA team. As BA I was working with: specifications, created User stories & tasks for developers, discussed all related questions with development team & customers. Created acceptance criteria. Had regular communication with customers.…Totally I have 12 + years in software quality assurance. Deep knowledge of development cycle for mobile, web, desktop applications. I have worked equally in both startups and established companies. In my last job as the QA Team Lead Engineer I got familiar with Salesforce, a widely used CRM tool. All projects at Routine Automation were based on this cloud-based platform that provides software and services. Mainly worked with Sales and Service clouds. As QA Team Lead Engineer I was responsible for: test plan creation, manual testing (smoke, acceptance, regression etc). Each sprint I demonstrated intermediate result of project implementation, supported developers on the identification of bugs, helped them to understand what exactly should be fixed. Reviewed automation test results. Used Chrome Dev tools. Managed QA team. As BA I was working with: specifications, created User stories & tasks for developers, discussed all related questions with development team & customers. Created acceptance criteria. Had regular communication with customers.

Available to hire

Totally I have 12 + years in software quality assurance. Deep knowledge of development cycle for mobile, web, desktop applications.

I have worked equally in both startups and established companies.

In my last job as the QA Team Lead Engineer I got familiar with Salesforce, a widely used CRM tool. All projects at Routine Automation were based on this cloud-based platform that provides software and services. Mainly worked with Sales and Service clouds.

As QA Team Lead Engineer I was responsible for: test plan creation, manual testing (smoke, acceptance, regression etc). Each sprint I demonstrated intermediate result of project implementation, supported developers on the identification of bugs, helped them to understand what exactly should be fixed. Reviewed automation test results. Used Chrome Dev tools. Managed QA team.

As BA I was working with: specifications, created User stories & tasks for developers, discussed all related questions with development team & customers. Created acceptance criteria. Had regular communication with customers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

English

Fluent

Italian

Intermediate

Work Experience

Team Lead QA Engineer at Routine Automation

June 1, 2023 - June 1, 2023

Led QA activities for multiple Salesforce-based projects. Participated in candidate interviews and probation reviews. Developed test plans and testing strategy, managed multiple projects, prioritized tasks, and tracked testing progress. Reviewed and approved test plans, test cases, and results; identified process improvements; provided guidance to the QA team; coordinated with development to ensure issues were addressed. Ensured comprehensive test coverage, including API manual testing (Postman) and Salesforce testing (Sales Cloud and Service Cloud).

Team Lead QA Engineer at Intetics

May 1, 2021 - May 1, 2021

Responsible for the quality of the project, test estimation, control of task performance, regular meetings with testers on project status, issues and risk minimization. Create & manage Test plans. Manage QA team & divide tasks between QA team members.

Senior QA Engineer at Intetics

May 1, 2021 - May 1, 2021

Senior QA / BA: test plan creation; manual testing (smoke, acceptance, regression etc); work with specifications; create User stories & tasks for developers; discuss questions with development team & customers. Each sprint demonstrate intermediate results; support developers in bug identification; create acceptance criteria; review automation test results; prepare and run demos for customers.

Senior QA Engineer at Altoros Development

December 1, 2017 - December 1, 2017

Manual functional and non-functional testing of web, desktop and mobile applications. Participate in QA activities planning; perform Acceptance, Regression, Negative, Performance, Stress, UI and other testing. Work with TFS & sometimes with Jira Bug Tracking system; created test cases, created & updated user stories and tasks, created bugs & new features. Involved in creation of test plans & executed them. Gathered, clarified & analyzed business requirements. Participated in meetings about workflow process & interface enhancements. Gathered requirements & created user stories & tasks for developers based on the requirements from customer. Involved in discussions & offered solutions about design & other kinds of incipient problems. Take part in review meetings. Familiar with decision table & decision tree technique. Work with Confluence: analyzed requirements, improved them.

Middle QA Engineer at Gödel Technologies

December 1, 2014 - December 1, 2014

Manual functional and non-functional testing of web and mobile applications. Used cross browser testing techniques. Created & executed test cases, bugs, test reports. Worked with technical documentation (specifications, user guides, user stories).

Middle QA Engineer at Elilink Company

September 30, 2012 - September 30, 2012

QA engineer and technical writer. Created & executed test cases; bugs. Manual functional and non-functional testing of web applications. Constantly communicated with customers. Participated in sprint planning meetings, daily meetings & retrospective meetings. Worked with Confluence.

Junior QA Engineer and technical writer at ITS Partner Company

March 1, 2011 - September 1, 2012

QA engineer and technical writer. Verified various web applications, services, commands, USSD menu, sites etc. Created & executed test cases; bugs. Responsible for full cycle of technical documentation: functional specification (while the project was in development) and Handover to operations. These documents included technical overview of the project, graphical architecture of their components, GUI description, security mechanisms, system maintenance, troubleshooting etc. Was involved in Business requirements and technical tasks analysis.

Team Lead QA Engineer at Routine Automation

June 1, 2021 - June 1, 2023

Led QA activities across Salesforce-based projects, participated in candidate interviews and probation reviews, developed test plans and strategy, managed multiple projects, reviewed test plans and results, tracked progress, identified process improvements, and provided guidance to the QA team. Coordinated with development to ensure issues were addressed. Performed API manual testing (Postman) and Salesforce testing (Sales Cloud, Service Cloud) with comprehensive test coverage for web and mobile applications.

Team Lead QA Engineer at Intetics

August 1, 2020 - May 1, 2021

Responsible for project quality, test estimation, task performance control, and regular status meetings. Created & managed Test plans; led QA team and task distribution; ensured risk minimization and stakeholder communication.

Senior QA Engineer at Intetics

April 1, 2018 - May 1, 2021

Created test plans; performed manual testing (smoke, acceptance, regression); worked with specifications, created user stories & tasks for developers, and collaborated with teams and customers. Demonstrated intermediate results at each sprint, supported developers in bug identification, and defined acceptance criteria. Reviewed automation test results and prepared customer demos.

Senior QA Engineer at Altoros Development

December 1, 2014 - December 1, 2017

Manual functional and non-functional testing of web, desktop and mobile applications. Planned QA activities, performed Acceptance, Regression, Negative, Performance, Stress, UI and other testing. Used TFS and Confluence for test cases, user stories, tasks, bugs and features; gathered and analyzed business requirements; contributed to workflow and interface enhancements; created and analyzed user stories for developers; participated in design discussions.

Middle QA Engineer at Elilink Company

March 1, 2011 - September 1, 2012

QA engineer and technical writer; March 2011 – September 2012. Created and executed test cases; tracked bugs; wrote user guides and documentation for features; communicated with customers; supported Agile ceremonies.