I am a freelance marketing operations specialist with 15+ years in business operations and 2.5 years in hands-on digital marketing, Local SEO, Google Business Profile, and Google Local Services Ads. Through Near Me Master, I help service-based businesses improve local visibility, lead quality, and online trust through GBP and LSA setup and optimization, Local SEO strategy and execution, and AEO-focused content management. I previously managed 30+ active client accounts and supported 80+ onboarded accounts across service-based industries, owning client communication, onboarding, reporting, task tracking, campaign coordination, local content, citation cleanup, CRM workflows, and follow-up systems. I am a calm project owner who thrives on organized execution, clear timelines, and cross-functional collaboration.

I am a freelance marketing operations specialist with 15+ years in business operations and 2.5 years in hands-on digital marketing, Local SEO, Google Business Profile, and Google Local Services Ads. Through Near Me Master, I help service-based businesses improve local visibility, lead quality, and online trust through GBP and LSA setup and optimization, Local SEO strategy and execution, and AEO-focused content management. I previously managed 30+ active client accounts and supported 80+ onboarded accounts across service-based industries, owning client communication, onboarding, reporting, task tracking, campaign coordination, local content, citation cleanup, CRM workflows, and follow-up systems. I am a calm project owner who thrives on organized execution, clear timelines, and cross-functional collaboration.

Available to hire

I am a freelance marketing operations specialist with 15+ years in business operations and 2.5 years in hands-on digital marketing, Local SEO, Google Business Profile, and Google Local Services Ads. Through Near Me Master, I help service-based businesses improve local visibility, lead quality, and online trust through GBP and LSA setup and optimization, Local SEO strategy and execution, and AEO-focused content management.

I previously managed 30+ active client accounts and supported 80+ onboarded accounts across service-based industries, owning client communication, onboarding, reporting, task tracking, campaign coordination, local content, citation cleanup, CRM workflows, and follow-up systems. I am a calm project owner who thrives on organized execution, clear timelines, and cross-functional collaboration.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Freelance Local SEO & Marketing Operations Specialist at Near Me Master
April 1, 2026 - Present
Provide freelance Local SEO and marketing operations support for service-based businesses through Google Business Profile and Google Local Services Ads setup and optimization, Local SEO strategy and execution, and AEO-focused content management. Build AI-assisted workflows for GBP updates, LSA optimization, local SEO audits, service content, citation tracking, local search research, client setup, and reporting. Currently building an SE Ranking API + MCP workflow using Claude Pro to support repeatable SEO data retrieval, competitor analysis, performance reporting, and client strategy recommendations. Testing 24 SEO skills across discovery, monitoring, prospecting, link building, and content generation, with workflows designed for niche-specific and agency-style repetitive SEO work.
Local SEO Specialist (GBP & LSA) / Operations Manager at Nine Two Media
October 10, 2023 - March 15, 2026
Managed the full client delivery lifecycle for 30 active accounts and 80+ total onboarded accounts, serving as the primary point of contact from onboarding through retention, reporting, strategy, and performance conversations. Coordinated marketing project execution across leadership, contractors, developers, content support, and client stakeholders, keeping deliverables moving across multiple active accounts. Built project workflows, SOPs, checklists, and task tracking systems that reduced client onboarding time by 40% and improved consistency across new account setup, campaign delivery, and reporting. Tracked campaign performance across GBP, LSA, Google Search Console, GA4, and BrightLocal, turning data into clear client updates, action plans, and next steps. Managed Google Business Profile and Google Local Services Ads campaigns from setup through ongoing optimization, including profile health, service alignment, lead summaries, call tracking, review strategy, and client follow-up.
Executive Administrative Consultant at Briico
August 14, 2023 - October 30, 2023
Short-term contract engagement supporting executive operations, workflow cleanup, and internal follow-through.
Career Break
January 1, 2015 - December 31, 2023
Family caregiving and international relocation; stepped back from formal roles and later returned to full-time work in 2023.
VP – Operations at Vtoren Services / Staff Virtual
May 4, 2009 - October 30, 2015
Oversaw service delivery for 150+ staff across 10+ client accounts in a high-volume BPO environment, managing KPIs, QA standards, and client satisfaction metrics at scale. Built accountability frameworks and SOP libraries that measurably improved team retention, client satisfaction, and delivery consistency across the portfolio.
Operations & Systems Advisor at Independent Business Consultant
December 30, 2007 - Present
Design SOPs, intake workflows, and delivery systems for remote service-based teams, reducing dropped tasks and improving day-to-day execution. Support business owners with workflow cleanup, client handoffs, reporting processes, team communication, and follow-up systems. Implement practical systems using GoHighLevel, Google Workspace, Zapier, Make, and AI tools, with a focus on adoption and daily use.
Operations & Systems Advisor at Independent Business Consultant
December 27, 2022 - Present
Return to full-time professional work in 2023 after family and relocation; provide ongoing SOP design, process improvement, and workflow optimization.
Independent Business Consultant | Operations & Systems Advisor at Independent
January 1, 2008 - Present
Design SOPs, intake workflows, and delivery systems for remote service-based teams, reducing dropped tasks and improving day-to-day execution. Support business owners with workflow cleanup, client handoffs, reporting processes, team communication, and follow-up systems. Implement practical systems using GoHighLevel, Google Workspace, Zapier, Make, and AI tools, with a focus on adoption and daily use. Help teams organize recurring work, document repeatable processes, and create clearer accountability across client-facing and internal tasks.
VP – Operations at Vitoren Services / Staff Virtual
January 1, 2009 - December 31, 2015
Oversaw service delivery for 150+ staff across 10+ client accounts in a high-volume BPO environment, managing KPIs, QA standards, and client satisfaction metrics at scale. Built accountability frameworks and SOP libraries that improved team retention, client satisfaction, and delivery consistency across the portfolio.

Education

B.S. Psychology at University of Santo Tomas, Philippines
January 11, 2030 - May 16, 2026

Qualifications

Google Analytics 4 Certification
January 1, 2026 - May 16, 2026
Foundations of Digital Marketing & E-commerce
January 1, 2023 - May 16, 2026
Foundations of Project Management
January 1, 2023 - May 16, 2026
HRCI Human Resource Associate Specialization
January 1, 2024 - May 16, 2026
Google Analytics 4 Certification
January 1, 2026 - May 16, 2026
Google Foundations of Digital Marketing & E-commerce
January 1, 2023 - May 16, 2026
Google Foundations of Project Management
January 1, 2023 - May 16, 2026
HRCI Human Resource Associate Specialization
January 1, 2024 - May 16, 2026

Industry Experience

Professional Services, Software & Internet, Media & Entertainment, Education