I am a dedicated software professional with 6+ years of experience spanning Quality Assurance, Cybersecurity, and enterprise backup solutions. I thrive in collaborative, agile settings, driving test planning, automation, and secure release practices while bridging gaps between technical and business teams. My passion lies in vulnerability assessment, SIEM-based threat detection, and compliance mapping (ISO 27001, SOC 2, NIST RMF, CMMC). I enjoy translating complex security concepts into actionable insights for stakeholders and delivering measurable improvements through data-driven dashboards and targeted training.

Neethu Raghavan

I am a dedicated software professional with 6+ years of experience spanning Quality Assurance, Cybersecurity, and enterprise backup solutions. I thrive in collaborative, agile settings, driving test planning, automation, and secure release practices while bridging gaps between technical and business teams. My passion lies in vulnerability assessment, SIEM-based threat detection, and compliance mapping (ISO 27001, SOC 2, NIST RMF, CMMC). I enjoy translating complex security concepts into actionable insights for stakeholders and delivering measurable improvements through data-driven dashboards and targeted training.

Available to hire

I am a dedicated software professional with 6+ years of experience spanning Quality Assurance, Cybersecurity, and enterprise backup solutions. I thrive in collaborative, agile settings, driving test planning, automation, and secure release practices while bridging gaps between technical and business teams.

My passion lies in vulnerability assessment, SIEM-based threat detection, and compliance mapping (ISO 27001, SOC 2, NIST RMF, CMMC). I enjoy translating complex security concepts into actionable insights for stakeholders and delivering measurable improvements through data-driven dashboards and targeted training.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Co-Op / Research Assistant at Centre for Cybersecurity Innovation, Durham College
November 1, 2023 - July 31, 2025
Conducted real-time threat detection and triage using Elasticsearch (SIEM); escalated incidents and supported root cause analysis. Analyzed network traffic and PCAPs with Wireshark; contributed to vulnerability management lifecycle, reporting, remediation planning, and prioritization of security initiatives. Created and maintained operational cybersecurity documentation and incident response playbooks. Developed data-driven dashboards and reports using Power BI to support stakeholder decision-making and project performance tracking. Analyzed logs, vulnerabilities, and incidents; escalated issues and provided remediation recommendations aligned with ISO 27001, SOC 2, and NIST RMF frameworks. Collaborated with Product Owners, Business Analysts, and developers to translate requirements into clear acceptance criteria within Agile lifecycles. Performed cloud-based testing and security analysis for AWS-hosted environments. Led end-to-end incident management for client engagements and authore
Software Test Engineer at HCL Technologies
April 1, 2021 - July 31, 2023
Led QA across full project lifecycle for enterprise releases and hotfixes; designed test strategies, test plans, and automated scripts. Automated critical test scenarios using Selenium WebDriver (Python) and integrated with Jenkins CI/CD, improving test coverage by 40%. Performed API testing using Postman; validated back-end data transformations and database queries. Conducted UAT, exploratory, regression, and integration testing; created test data and tracked defects in Jira and HP ALM. Monitored deployment readiness and validated production releases; performed detailed RCA and communicated findings to stakeholders.
Software Quality Assurance Engineer at Dell EMC
January 1, 2017 - March 31, 2021
Managed full QA lifecycle for backup and recovery software across GUI, client-server, and batch systems. Reduced regression cycle time by 50% by building Selenium (Java) automation integrated with Jenkins CI/CD pipelines. Used Linux debugging tools to trace issues in Networker; simulated real-world recovery scenarios in VMware/ESXi and validated integrations with enterprise storage systems. Conducted UAT preparation, test dataset creation, and collaborated with client teams for acceptance validation. Assisted with patch validation, vulnerability verification, and integration of security testing into QA cycles. Contributed to QA documentation including training guides and onboarding material.

Education

Post Graduate Certificate – Data Analytics at Durham College
September 1, 2024 - April 30, 2025
Post Graduate Certificate – Cybersecurity (with Co-Op) at Durham College
September 1, 2023 - April 30, 2024
Master of Technology – Computer Science at Amrita School of Engineering, Bangalore, India
June 1, 2015 - July 31, 2017
Bachelor of Technology – Computer Science at College of Engineering, Trikaripur, India
October 1, 2011 - May 31, 2015

Qualifications

CompTIA Security+
January 11, 2030 - May 18, 2026
Certified in Cybersecurity (CC) – (ISC)²
January 11, 2030 - May 18, 2026
Certified Scrum Master (CSM)
January 11, 2030 - May 18, 2026
AWS Certified Cloud Practitioner (Candidate)
January 11, 2030 - May 18, 2026

Industry Experience

Computers & Electronics, Software & Internet, Professional Services