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I help product teams make better design decisions faster — through structured discovery, evidence-based design and Figma architecture built to survive development. During my thesis project at Fortnox I ran a complete discovery process independently: market analysis, six qualitative in-depth interviews with accounting agency managers and a technical finding that reshaped the solution's architecture. The prototype was evaluated by five Fortnox Product Designers and iterated based on their written feedback. I am looking for a junior support role within an experienced product team, where I can grow through close collaboration with senior designers and contribute hands-on from day one.…I help product teams make better design decisions faster — through structured discovery, evidence-based design and Figma architecture built to survive development. During my thesis project at Fortnox I ran a complete discovery process independently: market analysis, six qualitative in-depth interviews with accounting agency managers and a technical finding that reshaped the solution's architecture. The prototype was evaluated by five Fortnox Product Designers and iterated based on their written feedback. I am looking for a junior support role within an experienced product team, where I can grow through close collaboration with senior designers and contribute hands-on from day one.

Nelson Peña

UX Designer, Product Designer, Graphic Designer, +4

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I help product teams make better design decisions faster — through structured discovery, evidence-based design and Figma architecture built to survive development. During my thesis project at Fortnox I ran a complete discovery process independently: market analysis, six qualitative in-depth interviews with accounting agency managers and a technical finding that reshaped the solution's architecture. The prototype was evaluated by five Fortnox Product Designers and iterated based on their written feedback. I am looking for a junior support role within an experienced product team, where I can grow through close collaboration with senior designers and contribute hands-on from day one.…I help product teams make better design decisions faster — through structured discovery, evidence-based design and Figma architecture built to survive development. During my thesis project at Fortnox I ran a complete discovery process independently: market analysis, six qualitative in-depth interviews with accounting agency managers and a technical finding that reshaped the solution's architecture. The prototype was evaluated by five Fortnox Product Designers and iterated based on their written feedback. I am looking for a junior support role within an experienced product team, where I can grow through close collaboration with senior designers and contribute hands-on from day one.

Available to hire

I help product teams make better design decisions faster — through structured discovery, evidence-based design and Figma architecture built to survive development.

During my thesis project at Fortnox I ran a complete discovery process independently: market analysis, six qualitative in-depth interviews with accounting agency managers and a technical finding that reshaped the solution’s architecture. The prototype was evaluated by five Fortnox Product Designers and iterated based on their written feedback. I am looking for a junior support role within an experienced product team, where I can grow through close collaboration with senior designers and contribute hands-on from day one.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Swedish

Fluent

Spanish; Castilian

Fluent

English

Advanced

Work Experience

UX- Product design at Fortnox AB

November 10, 2025 - June 1, 2026

UX & Product Designer (Internship) at Fortnox AB

November 1, 2025 - June 1, 2026

Thesis project: Byråanalys — an integrated profitability dashboard for accounting agencies, focused on real-time net margin visibility per client within the Fortnox ecosystem. Conducted market analysis and six qualitative interviews with agency managers, revealing that 42% use external systems for profitability tracking. Structured findings into an Opportunity Solution Tree to guide product direction. Built a clickable hi-fi prototype in Figma with custom components, ensuring WCAG 2.2-compliant contrasts and developer-ready handoff. Identified a critical data-identifier finding (Reference field in Invoicing) that reshaped the solution's architecture; presented to five Fortnox Product Designers and iterated based on feedback.

IT Administration & Digital Support at Scandinavian Print Group

November 1, 2022 - April 1, 2024

Identified recurring friction points in the B2B SaaS journey (Haikom and Impleo) and documented patterns for improving internal support processes in Freshdesk.Reviewed and corrected incoming production files (PDF, InDesign, Photoshop) to ensure technical and visual quality before print production.

IT Administrator & Customer Support at Scandinavian Print Group

November 1, 2022 - April 30, 2024

Managed portal clients on SaaS platforms Haikom and Impleo, gaining a deep understanding of SaaS workflows and B2B customer journeys. Logged and resolved support tickets in Freshdesk, with experience in issue tracking systems similar to Jira/Zendesk. Handled invoicing, order management, and inventory with a structured, process-oriented approach.

Team Supervisor — Production & Logistics at Postwork AB / AJ-Eprint

August 1, 2012 - November 1, 2022

Led production workflows end to end for 3–6 people per project, ensuring quality, on-time delivery and coordination among multiple stakeholders. Structured and quality-checked address data in Excel and production systems for large-scale printed material distribution, emphasizing data accuracy and error prevention.

Production & Logistics Supervisor at Postwork AB / AJ-E Print

August 1, 2012 - November 30, 2022

End-to-end ownership of logistics flows from order to delivery, ensuring efficiency and on-time performance. Cutting, folding, laminating, and binding of printed materials — detail-oriented and quality-focused. Administrative responsibilities: documentation, client communication, and operational follow-ups.