Online Shop Manager / Marketing Manager / HR & Operations Manager at Rainbow Consumer Goods Trading

Led cross-functional teams of 50+ employees across marketing, sales, HR, and operations; managed end-to-end online selling including product listings, inventory, pricing, and customer service across platforms (TikTok, Shopee, Lazada, Facebook). Developed and executed multi-channel marketing strategies to boost sales and brand visibility; managed customer service operations, responded to inquiries, complaints, and returns; tracked customer satisfaction metrics and implemented strategies to improve ratings. Directed recruitment, onboarding, training, and HR policy implementation in line with labor standards; oversaw ERP/WMS (MABANG ERP/WMS) real-time inventory tracking, SKU synchronization, and analytics reporting; conducted performance assessments and coaching. Managed B2B accounts and reseller programs; coordinated logistics and warehousing for timely fulfillment; planned promotions and flash sales with ROI tracking; created SOPs and trained teams on product handling, order processing,

SEO Encoder at Powergate Holding Infinity Corp.

Handled product content updates for e-commerce platforms; promoted due to strong performance in encoding and content optimization tasks.

Barangay Health Worker at Brgy. Alannay, Cagayan

Assisted in delivering basic health services and community health programs.

Account Manager at Nuebe Service Cooperative

Managed client accounts and a team of deployed staff; oversaw recruitment, training, and performance monitoring; ensured client satisfaction and compliance with regulations; assisted in marketing and business development strategies.

Check-Out Team Leader at Puregold Extra Tuguegarao

Supervised front-end team: customer service, cashiers, baggers, driver, and wholesale clerk; ensured efficient checkout operations and excellent customer service; handled training, shift scheduling, and cash balancing.

Cashier at Puregold

Promoted to Team Leader after consistently delivering excellent performance and customer service.

Cashier at Centro Department Store

Assisted customers with purchases and maintained accurate cash transactions.

Card Dealer at Eastern Hawaii Leisure Co. Ltd., CEZA

Facilitated table games while ensuring fair play and excellent customer engagement.

Online Shop Manager / Marketing Manager / HR & Operations Manager at Rainbow Consumer Goods Trading

Led 50+ employees across marketing, sales, HR, and operations. Managed end-to-end online selling: product listings, inventory, pricing, and customer service across platforms. Developed marketing strategies for TikTok, Shopee, Lazada, and Facebook to boost sales and brand visibility. Oversaw customer service operations, ensuring timely responses to inquiries, complaints, and returns. Monitored customer satisfaction metrics and implemented strategies to improve ratings. Led recruitment, onboarding, training, and HR policy implementation. Streamlined operations using MABANG ERP/WMS for real-time inventory tracking, SKU synchronization, and analytics reporting. Conducted performance assessments and coaching. Managed B2B client accounts and reseller support. Coordinated logistics and warehouse management to ensure timely fulfillment. Planned promotional campaigns and flash sales, tracking ROI and optimizing ad spend. Created SOPs and trained teams on product handling and service protocols.

SEO Encoder at Powergate Holding Infinity Corp.

Promoted due to strong performance in encoding and content optimization tasks. Handled product content updates for e-commerce platforms.

Barangay Health Worker at Brgy. Alannay, Cagayan

Assisted in delivering basic health services and community health programs.

Account Manager at Nuebe Service Cooperative

Managed client accounts and a team of deployed staff. Oversaw recruitment, training, and performance monitoring. Ensured client satisfaction and regulatory compliance. Assisted in marketing and business development strategies.

Check-Out Team Leader at Puregold Extra Tuguegarao

Supervised front-end team: customer service, cashiers, baggers, driver, and wholesale clerk. Ensured efficient checkout operations and excellent customer service.Handled training, shift scheduling, and cash balancing.

Cashier at Puregold

Promoted to Team Leader after consistently delivering excellent performance and customer service.

Cashier at Centro Department Store

Assisted customers with purchases and maintained accurate cash transactions.

Card Dealer at Eastern Hawaii Leisure Co. Ltd., CEZA

Facilitated table games while ensuring fair play and excellent customer engagement.

Marketing Manager at V-KOOL/SUPREME AUTOZONE PHILIPPINES INC. (ACCS)

Develops and executes marketing plans, promotions, and campaigns across Shopee, Lazada, TikTok, and Facebook. Handles 12 Facebook Pages, Instagram, and TikTok accounts; creates ad campaigns to grow engagement and conversions. Oversees online shops, optimizing listings, pricing, and product visibility for higher sales performance. Plans and organizes marketing events and sponsorships, ensuring all collaterals and branding materials are delivered on time. Leads and supervises the marketing team to ensure efficient task execution and creative output. Creates and approves video content, graphics, and social media materials aligned with brand identity. Tracks and analyzes campaign results, preparing reports and insights for management decisions.

Marketing Lead at FortuneGod Philippines Trading Inc.

Develops and executes marketing plans, promotions, and campaigns across Shopee, Lazada, TikTok, and Facebook. Handles 2 Facebook Pages, Instagram, and TikTok accounts; creates ad campaigns to grow engagement and conversions. Oversees online shops, optimizing listings, pricing, and product visibility for higher sales performance. Plans and organizes marketing events and sponsorships, ensuring collateral and branding materials are delivered on time. Leads and supervises the marketing team to ensure efficient task execution and creative output. Creates and approves video content, graphics, and social media materials aligned with brand identity. Tracks and analyzes campaign results, preparing reports and insights for management decisions.

Online Shop Manager / Marketing Manager / HR & Operations Manager at Rainbow Consumer Goods Trading

Oversaw 50+ employees across marketing, sales, HR, and operations. Managed all aspects of online selling: product listings, inventory, pricing, and customer service. Developed marketing strategies for TikTok, Shopee, Lazada, and Facebook, increasing sales and brand visibility. Handled customer service operations, ensuring timely response to inquiries, complaints, and return/refund requests across all platforms. Monitored customer satisfaction metrics and implemented strategies to improve ratings. Led end-to-end recruitment, onboarding, training, and implementation of HR policies. Streamlined day-to-day operations using MABANG ERP/WMS for real-time inventory tracking, SKU synchronization, and analytics reporting. Regularly conducted employee performance assessments and coaching. Handled B2B client accounts and reseller support, strengthening partnerships and boosting bulk sales.

SEO Encoder at Powergate Holding Infinity Corp.

Handled product content updates for e-commerce platforms; promoted due to strong performance in encoding and content optimization tasks.

Barangay Health Worker at Brgy. Alannay, Cagayan

Assisted in delivering basic health services and community health programs.

Account Manager at Nuebe Service Cooperative

Managed client accounts and a team of deployed staff. Oversaw recruitment, training, and performance monitoring. Ensured client satisfaction and compliance with regulations. Assisted in marketing and business development strategies.

Check-Out Team Leader at Puregold Extra Tuguegarao

Supervised front-end team: customer service, cashiers, baggers, driver, and wholesale clerk. Ensured efficient checkout operations and excellent customer service. Handled training, shift scheduling, and cash balancing.

Cashier at Puregold

Promoted to Team Leader after consistently delivering excellent performance and customer service.

Cashier at Centro Department Store

Assisted customers with purchases and maintained accurate cash transactions.