Available to hire
Hi, I’m Honesty Odianorse. I’m a resourceful and results-driven professional with strong experience in customer success, sales operations, digital communication, and CRM-supported workflows. I thrive in cross-functional collaboration, coordinating pipelines, and moving deals through the sales cycle to drive measurable business outcomes.
I’m passionate about building great customer experiences and creating engaging online content. I’ve led remote teams, managed social media and marketing for restaurants and web3 projects, and delivered creative design assets using Adobe tools and Canva. I enjoy applying AI prompts and data labeling to improve communication automation and customer outcomes.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Customer Service & Social Media Manager at Calabar Aroma Restaurant
January 1, 2025 - January 1, 2025Responded to customer inquiries across phone, chat, and social media with a 95% satisfaction rate. Managed online orders, complaints, and reservations with prompt resolutions. Trained and supervised 3 remote staff on CRM software and customer engagement.
Social Media Manager at Amazing Surprise Hub
January 1, 2024 - January 1, 2024Managed product inquiries and orders via WhatsApp, Instagram, and email. Boosted engagement through personalized communication and content strategies.
Sales Representative at Empowered Consumerism
January 1, 2022 - January 1, 2022Educated and supported 200+ monthly customers on product benefits. Delivered consistent sales growth through relationship-driven customer service.
Freelance Graphic Designer at Remote
January 1, 2024 - January 1, 2024Designed logos, banners, and digital media using Adobe tools and Canva. Created and edited visual content using Canva, Adobe, and CapCut.
AI Data Trainer / Content Annotator at Remote
January 1, 2024 - January 1, 2024Labeled and evaluated AI training data and performed quality checks.
Prompt Engineer at Remote
January 1, 2025 - January 1, 2025Created, tested, and optimized AI prompts. Improved tone, clarity, and structure of AI-generated content.
Customer Service & Social Media Manager at Calabar Aroma Restaurant
December 31, 2025 - December 31, 2025Managed customer inquiries across phone, chat, and social media with a 95% satisfaction rate. Delivered customer onboarding, product guidance, and issue resolution using CRM tools. Handled escalations, complaints, and reservations with timely follow ups. Trained and supervised 3 remote staff, improving workflow efficiency and communication.
Social Media Manager at Amazing Surprise Hub
December 31, 2024 - December 31, 2024Managed product inquiries and orders via WhatsApp, Instagram, and email. Improved customer engagement through personalized communication and content strategies.
Sales Representative at Empowered Consumerism
December 31, 2022 - December 31, 2022Educated and supported 200+ customers on product benefits. Achieved consistent sales growth through customer relationship building.
Freelance Graphic Designer at Remote
December 31, 2024 - December 31, 2024Designed digital media content using Adobe tools and Canva. Created and edited visual content for brands and social platforms.
AI Data Trainer / Content Annotator at Remote
December 31, 2024 - December 31, 2024Labeled and evaluated AI training data and performed quality checks.
Prompt Engineer at Remote
December 31, 2025 - December 31, 2025Created, tested, and optimized AI prompts to improve clarity and user experience.
Customer Service & Social Media Manager at Calabar Aroma Restaurant, Dubai (Remote)
January 1, 2025 - January 1, 2025Managed customer inquiries across phone, chat, and social media with a 95% satisfaction rate. Delivered onboarding, product guidance, and issue resolution using CRM tools. Handled escalations, complaints, and reservations with timely follow ups. Trained and supervised 3 remote staff, improving workflow efficiency and communication.
Social Media Manager at Amazing Surprise Hub, Abuja
January 1, 2024 - January 1, 2024Managed product inquiries and orders via WhatsApp, Instagram, and email. Improved customer engagement through personalized communication and content strategies.
Customer Service & Social Media Manager at Calabar Aroma Restaurant, Dubai (Remote)
January 1, 2023 - January 1, 2025Managed customer inquiries across channels with a 95% satisfaction rate; coordinated onboarding, product support, and CRM-based issue resolution; handled escalations and ensured timely communication workflows; supervised 3 remote staff to improve workflow efficiency.
Sales & Marketing Manager at Web3/DePIN
January 1, 2022 - January 1, 2024Supported sales cycles, user onboarding, and digital engagement across online platforms. Executed targeted outreach, education, and retention strategies. Applied CRM tools, AI workflows, and prompt engineering to streamline communication.
Social Media Manager at Amazing Surprise Hub, Abuja
January 1, 2021 - January 1, 2024Managed product inquiries across WhatsApp, Instagram, and email. Improved customer engagement and supported sales-driven communication.
Sales Representative at Empowered Consumerism
January 1, 2019 - January 1, 2022Educated and supported 200+ customers through consultative selling. Maintained consistent sales growth and strong customer relationships.
Freelance Graphic Designer at Remote
January 1, 2019 - January 1, 2024Designed social and brand content using Adobe tools and Canva. Created and edited visual content for products and marketing campaigns.
AI Data Trainer / Content Annotator at Remote
January 1, 2023 - January 1, 2024Labeled AI datasets, performed quality checks, and supported model evaluation.
Prompt Engineer at Remote
January 1, 2023 - January 1, 2025Created and optimized AI prompts to improve clarity and user outcomes. Developed workflow improvements for communication automation.
Education
B.Sc. Computer Science at National Open University of Nigeria
January 11, 2030 - November 15, 2025WAEC at Government Secondary School, Gwagwalada
January 11, 2030 - January 1, 2015B.Sc. Computer Science (In View) at National Open University of Nigeria
January 11, 2030 - November 17, 2025WAEC at Government Secondary School, Gwagwalada
January 11, 2030 - January 1, 2015B.Sc. at National Open University of Nigeria
January 11, 2030 - November 17, 2025B.Sc. Computer Science at National Open University of Nigeria
January 11, 2030 - March 6, 2026WAEC at Government Secondary School, Gwagwalada
January 11, 2030 - January 1, 2015Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Retail, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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