Hello! I’m Mahad Hussein, an AI trainer and LLМ specialist based in Denmark, focused on chat support and optimizing real-time customer interactions with large language models. I develop and run training programs to boost LLM capabilities, collaborate with interdisciplinary teams to analyze feedback and data, and ensure AI tools deliver reliable, scalable customer service experiences. I’m passionate about continuous improvement and adapting AI services to evolving customer needs. I enjoy shaping efficient, user-friendly solutions by leveraging technology while fostering positive customer relationships. I pay close attention to language, grammar, and style to maintain high editorial standards, and I tailor my communication to diverse audiences. I thrive in collaborative environments, actively listening to others and organizing clear workflows to support teammates.

Mahad Hussein

Hello! I’m Mahad Hussein, an AI trainer and LLМ specialist based in Denmark, focused on chat support and optimizing real-time customer interactions with large language models. I develop and run training programs to boost LLM capabilities, collaborate with interdisciplinary teams to analyze feedback and data, and ensure AI tools deliver reliable, scalable customer service experiences. I’m passionate about continuous improvement and adapting AI services to evolving customer needs. I enjoy shaping efficient, user-friendly solutions by leveraging technology while fostering positive customer relationships. I pay close attention to language, grammar, and style to maintain high editorial standards, and I tailor my communication to diverse audiences. I thrive in collaborative environments, actively listening to others and organizing clear workflows to support teammates.

Available to hire

Hello! I’m Mahad Hussein, an AI trainer and LLМ specialist based in Denmark, focused on chat support and optimizing real-time customer interactions with large language models. I develop and run training programs to boost LLM capabilities, collaborate with interdisciplinary teams to analyze feedback and data, and ensure AI tools deliver reliable, scalable customer service experiences. I’m passionate about continuous improvement and adapting AI services to evolving customer needs.

I enjoy shaping efficient, user-friendly solutions by leveraging technology while fostering positive customer relationships. I pay close attention to language, grammar, and style to maintain high editorial standards, and I tailor my communication to diverse audiences. I thrive in collaborative environments, actively listening to others and organizing clear workflows to support teammates.

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Skills

Experience Level

Expert

Language

Danish
Fluent
English
Fluent
Turkish
Beginner
Arabic
Fluent
Spanish; Castilian
Fluent
German
Fluent

Work Experience

Real Estate Agent at Remax Turkey
January 1, 2023 - January 1, 2023
Handling real estate transactions, providing clients with information about market conditions, and helping with negotiations.
Real Estate Agent at Remax Turkey
January 1, 2022 - October 28, 2025
Fast Food Medarbejder at TFC
January 1, 2020 - October 28, 2025
My role involved ensuring high standards of customer service and food quality while managing daily operations in a fast-paced environment.
AI Trainer / LLM Specialist at Imerit
May 11, 2025 - January 11, 2026
AI trainer and LLМ specialist focusing on data annotation, translation tasks (Danish-English, English-Arabic), safety/compliance tasks, audio processing, and prompt handling. Collaborated with cross-disciplinary teams to improve model alignment and support continuous improvement of AI services.
AI Trainer / LLM Specialist at Uber
October 11, 2024 - Present
Translation and AI task management: English to Danish and English to Arabic translations; safety task coordination; audio task execution; prompt handling; general AI workflow support.
Chat Support / Customer Service at Noon Agency
April 11, 2022 - February 11, 2023
Chat support and customer service with network cooperation; handling inquiries and maintaining service quality.

Education

Bachelor International at Istanbul Aydin University
September 1, 2014 - June 1, 2018
Bachelor International at Istanbul Aydin University
January 1, 2014 - January 1, 2018
Bachelor International at Istanbul Aydin University
January 1, 2014 - January 1, 2018
Bachelor's degree at Aydın University, Istanbul
October 11, 2020 - July 11, 2023

Qualifications

Certification in Real Estate
January 1, 2021 - December 31, 2021

Industry Experience

Real Estate & Construction, Media & Entertainment, Professional Services, Software & Internet