Mahad Hussein

Available to hire

Hello! I’m Mahad Hussein, an AI trainer and LLМ specialist based in Denmark, focused on chat support and optimizing real-time customer interactions with large language models.

About

Hello! I’m Mahad Hussein, an AI trainer and LLМ specialist based in Denmark, focused on chat support and optimizing real-time customer interactions with large language models. I develop and run training programs to boost LLM capabilities, collaborate with interdisciplinary teams to analyze feedback and data, and ensure AI tools deliver reliable, scalable customer service experiences. I’m passionate about continuous improvement and adapting AI services to evolving customer needs.

I enjoy shaping efficient, user-friendly solutions by leveraging technology while fostering positive customer relationships. I pay close attention to language, grammar, and style to maintain high editorial standards, and I tailor my communication to diverse audiences. I thrive in collaborative environments, actively listening to others and organizing clear workflows to support teammates.

  • 6 years' experience
  • Joined October 2025

Skills· 1

Languages

  • DanishFluent
  • EnglishFluent
  • TurkishBeginner
  • ArabicFluent
  • Spanish; CastilianFluent
  • GermanFluent

Industry experience

  • Real Estate & Construction
  • Media & Entertainment
  • Professional Services
  • Software & Internet

Work experience· 6 roles

AI Trainer / LLM Specialist · ImeritMay 2025 – Jan 2026 · 9 mos

AI trainer and LLМ specialist focusing on data annotation, translation tasks (Danish-English, English-Arabic), safety/compliance tasks, audio processing, and prompt handling. Collaborated with cross-disciplinary teams to improve model alignment and support continuous improvement of AI services.

AI Trainer / LLM Specialist · UberOct 2024 – Present · 2 yrs 2 mos

Translation and AI task management: English to Danish and English to Arabic translations; safety task coordination; audio task execution; prompt handling; general AI workflow support.

Real Estate Agent · Remax TurkeyJan 2023 – Jan 2023 · 1 mo

Handling real estate transactions, providing clients with information about market conditions, and helping with negotiations.

Chat Support / Customer Service · Noon AgencyApr 2022 – Feb 2023 · 11 mos
Real Estate Agent · Remax TurkeyJan 2022 – Oct 2025 · 3 yrs 10 mos
Fast Food Medarbejder · TFCJan 2020 – Oct 2025 · 5 yrs 10 mos

Education

Bachelor International · Istanbul Aydin University2014 – 2018
Bachelor International · Istanbul Aydin University2014 – 2018
Bachelor International · Istanbul Aydin University2014 – 2018
Bachelor's degree · Aydın University, Istanbul2020 – 2023

Certifications and awards

Certification in Real Estate2021

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