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I’m Nicole Alvarenga, a psychology student with hands-on experience supporting customers, managing social media, and creating content for brands. I enjoy being the first point of contact—answering inquiries, organizing information, and following up so clients feel heard, supported, and confident. In parallel, I plan and edit audio-visual content for platforms like Instagram and TikTok, helping shape promotional messages that match a brand’s visual identity. I’m highly organized and proactive, with strong communication skills and a flexible, problem-solving mindset that helps me learn new tools quickly and deliver reliable administrative and digital support.…I’m Nicole Alvarenga, a psychology student with hands-on experience supporting customers, managing social media, and creating content for brands. I enjoy being the first point of contact—answering inquiries, organizing information, and following up so clients feel heard, supported, and confident. In parallel, I plan and edit audio-visual content for platforms like Instagram and TikTok, helping shape promotional messages that match a brand’s visual identity. I’m highly organized and proactive, with strong communication skills and a flexible, problem-solving mindset that helps me learn new tools quickly and deliver reliable administrative and digital support.

Nicole Alvarenga

Social Media Manager, Content Producer, Content Creator, +2

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I’m Nicole Alvarenga, a psychology student with hands-on experience supporting customers, managing social media, and creating content for brands. I enjoy being the first point of contact—answering inquiries, organizing information, and following up so clients feel heard, supported, and confident. In parallel, I plan and edit audio-visual content for platforms like Instagram and TikTok, helping shape promotional messages that match a brand’s visual identity. I’m highly organized and proactive, with strong communication skills and a flexible, problem-solving mindset that helps me learn new tools quickly and deliver reliable administrative and digital support.…I’m Nicole Alvarenga, a psychology student with hands-on experience supporting customers, managing social media, and creating content for brands. I enjoy being the first point of contact—answering inquiries, organizing information, and following up so clients feel heard, supported, and confident. In parallel, I plan and edit audio-visual content for platforms like Instagram and TikTok, helping shape promotional messages that match a brand’s visual identity. I’m highly organized and proactive, with strong communication skills and a flexible, problem-solving mindset that helps me learn new tools quickly and deliver reliable administrative and digital support.

Available to hire

I’m Nicole Alvarenga, a psychology student with hands-on experience supporting customers, managing social media, and creating content for brands. I enjoy being the first point of contact—answering inquiries, organizing information, and following up so clients feel heard, supported, and confident.

In parallel, I plan and edit audio-visual content for platforms like Instagram and TikTok, helping shape promotional messages that match a brand’s visual identity. I’m highly organized and proactive, with strong communication skills and a flexible, problem-solving mindset that helps me learn new tools quickly and deliver reliable administrative and digital support.

Skills

Microsoft Excel

Copywriting

Social Media Design

Experience Level

Microsoft Excel

Expert

Copywriting

Expert

Social Media Design

Expert

Language

English

Advanced

Spanish; Castilian

Fluent

Work Experience

Customer Service and Social Media Manager at Fix Shop iRepair

December 1, 2025 - Present

Provided personalized customer service by resolving inquiries, answering questions, and following up on requests. Managed interactions with users on social media. Planned and created promotional audio-visual content, including product photography and videography, event coverage, and content aligned with the brand’s visual identity and objectives. Edited video and social media content to support launches and special occasions, and provided copywriting and content planning support.