Available to hire
Digital Media and Marketing professional with experience in content strategy, social media management, and digital project coordination. Skilled at collaborating with cross-functional teams, maintaining project documentation, and leveraging data insights to optimize campaigns. Experienced in building strong partner relationships, facilitating meetings, and supporting organizational goals through strategic communication workflows. Passionate about driving digital engagement and ensuring alignment with business objectives.
Experience Level
Expert
Intermediate
Work Experience
Social Media Director (Volunteer) at ALPFA Pittsburgh
October 1, 2024 - PresentSpearheading digital media strategies and social media management for ALPFA Pittsburgh, boosting engagement through tailored content and community-focused initiatives.
Payment Investigations - ACH Processing Department at PNC Bank
January 1, 2021 - PresentManaging customer inquiries related to ACH processing while ensuring compliance and delivering accurate documentation for internal and external audits.
Customer Service Representative at Rivers Casino
January 1, 2015 - September 8, 2025Provided customer support in a high-volume environment, assisting patrons with inquiries and resolving issues promptly.
Education
Digital Marketing Certification at University of Texas at Austin
January 1, 2023 - June 1, 2024Associate's Degree in Graphic Design at The Art Institute of Pittsburgh
October 1, 2010 - May 1, 2013Qualifications
Industry Experience
Professional Services, Media & Entertainment
Experience Level
Expert
Intermediate
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