I am a self-taught system administrator and web designer with a strong skill set in both IT and web development. I have worked on various projects and provided technical support to clients, delivering reliable solutions and helping organizations operate more efficiently. I am passionate about technology and staying up-to-date with the latest developments, and I am confident in my ability to tackle new challenges and contribute value to any team or organization.

Nigel Offei Henaku

I am a self-taught system administrator and web designer with a strong skill set in both IT and web development. I have worked on various projects and provided technical support to clients, delivering reliable solutions and helping organizations operate more efficiently. I am passionate about technology and staying up-to-date with the latest developments, and I am confident in my ability to tackle new challenges and contribute value to any team or organization.

Available to hire

I am a self-taught system administrator and web designer with a strong skill set in both IT and web development. I have worked on various projects and provided technical support to clients, delivering reliable solutions and helping organizations operate more efficiently.

I am passionate about technology and staying up-to-date with the latest developments, and I am confident in my ability to tackle new challenges and contribute value to any team or organization.

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Work Experience

IT Manager, Administration at Accra College of Medicine
January 1, 2020 - Present
Optimized search engine visibility for the college to rank within the top three medical schools in Ghana. Developed an online learning platform that automated routine tasks, increased productivity by 25% within four months, and improved inter-departmental collaboration. Enhanced internal network security by implementing an ISP-certified firewall, reducing external visibility to zero.
IT Consultant and Designer at NIGELGEEK MEDIA LAB
February 1, 2015 - Present
Provided digital solutions and optimized visibility for clients such as Accra Polo Club Restaurant and Siatta Jeans, eliminating mundane routine processes, reducing avoidable operational costs, and increasing sales.
Webmaster and Art Director at TOOT
August 1, 2017 - August 24, 2025
Provided web solutions, conceptualized art, and optimized visibility for clients such as Melcom Ghana, eliminating routine processes, reducing operational costs, and increasing sales.
Research Assistant and IT Support at United Nations Industrial Development Organization
May 1, 2014 - August 24, 2025
Performed country-wide research and data visualization to provide insights for decision-making by internal stakeholders and partners. Supported administrative operations with troubleshooting and diagnostics.
IT Training Manager at AIDEC Digital
March 1, 2025 - Present
Facilitated technical workshops; created course content and training manuals; evaluated and updated training materials to keep up with emerging technologies; conducted needs assessments to identify skill gaps and develop targeted learning pathways.

Education

BA. Business Studies at Wisconsin International University College
January 1, 2009 - December 1, 2012
General Arts; Elective Math, Geography and Economics at Presbyterian Boys’ Secondary School
September 1, 2004 - May 1, 2007

Qualifications

Microsoft Office 365: Administration (Office 365/Microsoft 365)
September 1, 2022 - August 24, 2025
Google System Administration and Infrastructure Services
March 1, 2022 - August 24, 2025
ISACA Cybersecurity Fundamentals
September 1, 2019 - August 24, 2025

Industry Experience

Education, Professional Services, Retail, Government, Healthcare, Software & Internet, Media & Entertainment