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I am a Senior Business Analyst who translates data into clear, actionable insights across government, retail, telecommunications, and financial services. I enjoy partnering with stakeholders to turn strategy into scalable, data-driven decisions and to build high-performing analytics practices. I thrive in complex, low-governance environments, leading Agile delivery, product ownership, and data storytelling. My strengths include establishing standards, guiding senior stakeholders, and delivering tangible business value through dashboards, KPIs, and predictive analytics.…I am a Senior Business Analyst who translates data into clear, actionable insights across government, retail, telecommunications, and financial services. I enjoy partnering with stakeholders to turn strategy into scalable, data-driven decisions and to build high-performing analytics practices. I thrive in complex, low-governance environments, leading Agile delivery, product ownership, and data storytelling. My strengths include establishing standards, guiding senior stakeholders, and delivering tangible business value through dashboards, KPIs, and predictive analytics.

Nikhil Sharma

Data Analyst, Data Scientist, Project Manager, +2

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I am a Senior Business Analyst who translates data into clear, actionable insights across government, retail, telecommunications, and financial services. I enjoy partnering with stakeholders to turn strategy into scalable, data-driven decisions and to build high-performing analytics practices. I thrive in complex, low-governance environments, leading Agile delivery, product ownership, and data storytelling. My strengths include establishing standards, guiding senior stakeholders, and delivering tangible business value through dashboards, KPIs, and predictive analytics.…I am a Senior Business Analyst who translates data into clear, actionable insights across government, retail, telecommunications, and financial services. I enjoy partnering with stakeholders to turn strategy into scalable, data-driven decisions and to build high-performing analytics practices. I thrive in complex, low-governance environments, leading Agile delivery, product ownership, and data storytelling. My strengths include establishing standards, guiding senior stakeholders, and delivering tangible business value through dashboards, KPIs, and predictive analytics.

Available to hire

I am a Senior Business Analyst who translates data into clear, actionable insights across government, retail, telecommunications, and financial services. I enjoy partnering with stakeholders to turn strategy into scalable, data-driven decisions and to build high-performing analytics practices.

I thrive in complex, low-governance environments, leading Agile delivery, product ownership, and data storytelling. My strengths include establishing standards, guiding senior stakeholders, and delivering tangible business value through dashboards, KPIs, and predictive analytics.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

JIRA

Intermediate

Language

English

Fluent

Work Experience

Senior / Lead Business Analyst at Ministry of Finance, Belgium

June 1, 2018 - April 1, 2025

Led end-to-end requirements (business, functional, technical, and data) across multiple Agile teams. Facilitated stakeholder workshops to clarify policy intent and delivery scope. Drove data-driven growth by analysing marketing and customer analytics with SQL, Python, R, and Power BI, contributing to a 23% increase in customer acquisition. Guided decision-making with ETL processes, predictive analytics, data visualizations, and storytelling; developed interactive Power BI dashboards enabling quick interpretation of trends and forecasts. Managed 50+ strategic delivery partnerships and mentored junior analysts; established BA standards, templates, and quality controls to ensure consistent, high-quality outputs.

Senior Business Consultant at Debenhams, United Kingdom (Onsite)

October 1, 2017 - May 1, 2018

Analysed transactional and customer service data to identify process issues. Documented process flows, functional requirements, and data inputs/outputs. Delivered commercial KPI and performance dashboards supporting margin optimisation, investment prioritisation, and earnings improvement decisions. Contributed to a 30% reduction in refund requests through data-driven insights. Improved confidence in executive reporting through stronger data validation. Wrote SQL queries to analyse datasets, validate assumptions, and support solution design.

Business Analyst at Airtel, Africa

February 1, 2015 - September 1, 2017

Analyzed operational and sales data to support business decision-making. Built and maintained BI repositories to improve reporting consistency. Defined business rules, data definitions, and facilitated UAT with stakeholders. Mapped end-to-end business and data flows to improve CRM reporting. Standardised data definitions and metrics, improving reporting consistency. Increased stakeholder confidence in delivered solutions through structured validation.

Business Analyst at AT&T, USA

December 1, 2012 - January 1, 2015

Worked with business and technical stakeholders to define solution approaches; documented interfaces, data flows, and non-functional requirements; supported alignment between business objectives and technical design; strengthened clarity between business needs and system architecture across teams.