Available to hire
Hi, I’m Iliyan Nikolov, a Bulgarian live gaming operations professional focused on smooth gameplay, policy compliance, and strong team leadership.
I create monthly schedules, train game presenters, and coordinate with tech and security teams to ensure great player experiences. I’m motivated by optimizing operations and delivering reliable, enjoyable gaming sessions.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Live Gaming Shifts Supervisor at ATN Production Ltd
June 1, 2023 - June 1, 2024Ensures smooth gameplay and rule compliance, supervises shift managers and oversees live gaming sessions. Assists in implementing company policies and resolving operational issues. Improves team performance and overall customer experience. Creates monthly schedules for game presenters and shift managers. Conducts job interviews. Performs routine technical checks and minor repairs on gaming tables. Assists with technical maintenance and troubleshooting of table equipment. Helps train game presenters and shufflers. Supervises card changes, ensuring proper hand and lining and compliance with studio policies. Oversees live gaming session operations.
Live Gaming Shifts Supervisor at BG Live Production
February 1, 2022 - December 1, 2022Supervise game presenters and floor operations. Handle in-game issues at live tables. Prepare all necessary reports and maintain professional standards. Write daily schedules for game presenters. Perform card checking and sorting. Train game presenters. Lead shift operations. Maintain slot area cleanliness, provide excellent customer service, and coordinate with technical and security teams as needed. Ensure smooth shift to operations. Prepare all required reports and maintain company standards. Handle in-game issues at live tables.
Slot Attendant at Palms Bet, Burgas
January 1, 2023 - June 1, 2023Assist players with slot machines, explain rules, features and payouts. Monitor machines for proper operation and fair play, resolving minor technical issues. Process payouts and jackpots according to casino procedures.
Live Gaming Shifts Supervisor at ATN Production Ltd
July 1, 2024 - December 1, 2025Oversees live gaming shifts, ensures smooth operations, scheduling, policy adherence, and staff development. Coordinates with technical and security teams to maintain high standards and seamless table play.
Live Gaming Shift Supervisor at ATN Production Ltd, Ruse
July 1, 2023 - June 30, 2024Oversee smooth live gaming sessions, ensure rule compliance, and supervise shift managers and live gaming sessions. Assist in implementing company policies, resolve operational issues, and improve overall customer experience. Create monthly schedules for game presenters and shift managers; conduct job interviews; perform routine technical checks and minor repairs on gaming tables; assist with training and onboarding of presenters and shufflers; ensure card changes and payouts are handled per studio policies; maintain smooth shift operations and prepare necessary reports.
Slot Attendant at Palm's Bet, Burgas
January 1, 2023 - June 30, 2023Assist players with slot machines, explain rules, features, and payouts. Monitor machines for proper operation and fair play, resolving minor technical issues.
Live Gaming Shift Supervisor at BGLive Production, Sunny Beach
February 1, 2022 - December 31, 2022Supervise live gaming presenters and floor operations; handle in-game issues at live tables; prepare all required reports and maintain professional standards; write daily schedules for game presenters; perform card checking and sorting; train game presenters; maintain a clean shift area and provide excellent customer service; coordinate with technical/security teams as needed to ensure smooth shift operations.
Live Gaming Associate Manager at ATN Production Ltd, Ruse
July 1, 2024 - December 31, 2025Oversee live gaming operations, supervise game presenters and floor staff, ensure compliance with studio policies, manage payouts and card changes, maintain shift logistics, train and onboard presenters and shufflers, and ensure a high standard of customer service and operational efficiency. Prepare reports and maintain company standards; lead recruitment and training efforts for presenters; coordinate with technical and security teams as needed.
Education
High School Diploma at School of Hotel Management and Tourism ACAD.
September 1, 2012 - May 1, 2017High School Diploma at School of Hotel Management and Tourism Academy
September 1, 2012 - May 1, 2017Qualifications
Industry Experience
Gaming, Travel & Hospitality, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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