I am Niki Shahbazi, a customer-focused Business Administration graduate (Marketing) and a former Division I college tennis player with strong client-facing experience. I’m skilled in scheduling systems and clear, empathetic phone and digital communication, and I adapt quickly to new software.\n\nI excel at coordinating activities, delivering calm, supportive service in fast-paced environments, and I’m driven to create exceptional guest experiences and boost customer satisfaction. I’m a disciplined, team-oriented professional who thrives on helping teams operate smoothly and customers feel valued.

Niki Shahbazi

I am Niki Shahbazi, a customer-focused Business Administration graduate (Marketing) and a former Division I college tennis player with strong client-facing experience. I’m skilled in scheduling systems and clear, empathetic phone and digital communication, and I adapt quickly to new software.\n\nI excel at coordinating activities, delivering calm, supportive service in fast-paced environments, and I’m driven to create exceptional guest experiences and boost customer satisfaction. I’m a disciplined, team-oriented professional who thrives on helping teams operate smoothly and customers feel valued.

Available to hire

I am Niki Shahbazi, a customer-focused Business Administration graduate (Marketing) and a former Division I college tennis player with strong client-facing experience. I’m skilled in scheduling systems and clear, empathetic phone and digital communication, and I adapt quickly to new software.\n\nI excel at coordinating activities, delivering calm, supportive service in fast-paced environments, and I’m driven to create exceptional guest experiences and boost customer satisfaction. I’m a disciplined, team-oriented professional who thrives on helping teams operate smoothly and customers feel valued.

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Language

English
Fluent
Spanish; Castilian
Beginner
Portuguese
Beginner

Work Experience

Tennis Coach at Barnes Tennis Center
June 1, 2022 - August 31, 2023
Greeted and assisted players and parents, delivering clear information and maintaining a positive atmosphere. Managed daily scheduling and coordinated changes efficiently, ensuring seamless communication with clients and staff. Facilitated group sessions by organizing check-ins and maintaining a safe environment, enhancing guest experiences. Collaborated with the head coach to develop clinics and training programs, driving operational consistency and client satisfaction.

Education

Bachelor of Science in Business Administration, Marketing at University of California, Riverside
June 1, 2021 - June 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services