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Digital Marketing & Media Buying Specialist with 3+ years of experience in social media management, content creation, and customer engagement. Proven ability to grow brand visibility, increase customer acquisition, and deliver measurable performance through multi-channel campaigns and targeted advertising. Skilled in photography and video production, analytics, and communication. Experienced in managing ad budgets, influencer collaborations, and customer interaction operations to improve satisfaction, response time, and retention while driving strong campaign results.…Digital Marketing & Media Buying Specialist with 3+ years of experience in social media management, content creation, and customer engagement. Proven ability to grow brand visibility, increase customer acquisition, and deliver measurable performance through multi-channel campaigns and targeted advertising. Skilled in photography and video production, analytics, and communication. Experienced in managing ad budgets, influencer collaborations, and customer interaction operations to improve satisfaction, response time, and retention while driving strong campaign results.

Karki Unja

Digital Marketer, Social Media Manager, Photographer, +7

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Digital Marketing & Media Buying Specialist with 3+ years of experience in social media management, content creation, and customer engagement. Proven ability to grow brand visibility, increase customer acquisition, and deliver measurable performance through multi-channel campaigns and targeted advertising. Skilled in photography and video production, analytics, and communication. Experienced in managing ad budgets, influencer collaborations, and customer interaction operations to improve satisfaction, response time, and retention while driving strong campaign results.…Digital Marketing & Media Buying Specialist with 3+ years of experience in social media management, content creation, and customer engagement. Proven ability to grow brand visibility, increase customer acquisition, and deliver measurable performance through multi-channel campaigns and targeted advertising. Skilled in photography and video production, analytics, and communication. Experienced in managing ad budgets, influencer collaborations, and customer interaction operations to improve satisfaction, response time, and retention while driving strong campaign results.

Available to hire

Digital Marketing & Media Buying Specialist with 3+ years of experience in social media management, content creation, and customer engagement. Proven ability to grow brand visibility, increase customer acquisition, and deliver measurable performance through multi-channel campaigns and targeted advertising.

Skilled in photography and video production, analytics, and communication. Experienced in managing ad budgets, influencer collaborations, and customer interaction operations to improve satisfaction, response time, and retention while driving strong campaign results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Nepali

Fluent

English

Fluent

Hindi

Advanced

German

Beginner

Work Experience

Senior Call Centre Executive at Centrix International

June 1, 2023 - Present

Managed 80+ customer interactions daily, achieving 95% customer satisfaction and reducing complaint escalations by 30%. Trained and mentored 12 junior team members on communication protocols and customer service best practices. Developed and maintained a customer database tracking system, enhancing data accuracy and response time efficiency.

Photographer & Social Media Manager at Bhojan Unlimited Restaurant

January 1, 2022 - May 1, 2023

Created and executed social media content strategy across Instagram, Facebook, and TikTok; grew followers from 332 to 3,500 in 14 months. Produced 150+ high-quality food photography and video content; managed social media advertising budget and achieved strong ROAS. Implemented influencer campaigns that boosted impressions and weekend foot traffic.

Sales Executive at Milo Logic

July 1, 2021 - December 1, 2021

Exceeded quarterly sales targets by an average of 15%, generating NPR 1.2M in revenue over 6 months. Built and maintained relationships with 50+ B2B clients, achieving 85% client retention. Used CRM tools to track sales pipelines and improve follow-up efficiency by 40%.